VP, Head of Corporate Functions Technology
New York Life Insurance CoAbout the role
Location Designation: Hybrid - 3 days per week
The Vice President, Head of Corporate Functions Technology is accountable for the strategy, planning, delivery, and operational performance of a large, diverse portfolio of internally facing applications (~200) supporting Finance, HR, Corporate Affairs, Legal, Risk, and Compliance. This leadership position is at the center of business outcomes, employee experience, and powering value realization through technology, data, and AI.
The role proactively and holistically engages key business leaders and technology stakeholders in converting business strategies into prioritized, business-aligned technology portfolio that shapes future-state capabilities and enables targeted business objectives. The leader will balance business needs with innovation, operational rigor, systems stability, security, compliance, and cost efficiency.
Operating within a large, federated enterprise, this role requires strong leadership presence, organizational awareness, and influence. The role plays a key leadership role in regulatory, audit, and risk engagements related to corporate functions technology.
Primary Responsibilities:
- Establish strong, trust-based relationships with business stakeholders as a strategic partner in shaping demand, aligning expectations, and driving measurable results. Establish strong engagement forums to align priorities, funding, scope, and delivery commitments.
- Lead and develop a team of approximately 100 technology professionals (employees and contractors), fostering a culture of ownership, accountability, and continuous improvement.
- Define and deliver an outcome-driven technology plan aligned to business priorities, supported by strong business alignment and prioritization along with disciplined portfolio management and delivery practices.
- Own end-to-end performance of Corporate Functions technology portfolios, including strategy, delivery, operations, financial management, vendor performance, security, and risk.
- Engage with business stakeholders and technology colleagues to drive thought leadership and new approaches to accelerate the AI and digital priorities.
- Drive a workforce and sourcing strategy, including internal talent development, vendor partnerships, and capacity planning to support predictable delivery at scale, resilience, and cost efficiency.
- Maintain an external perspective on industry trends, emerging technologies, and partner capabilities to inform strategy and execution in alignment industry standards.
Required Experience:
- Senior technology leadership experience within a large, complex enterprise, with demonstrated success operating across federated or matrixed operating models.
- Exceptional stakeholder management and influence skills, with the ability to navigate organizational complexity and competing priorities.
- Proven track record of end-to-end ownership of large, business-critical application portfolios, with accountability for strategy, delivery, operations, financial management, and measurable business outcomes.
- Broad experience leading technology portfolios supporting corporate functions, including Finance, HR, Risk, Compliance, Legal, and Corporate Affairs.
- Deep understanding of Finance operations and accounting within a large insurance or financial services organization.
- Direct oversight of large-scale ERP implementations or upgrades, preferably SAP S/4HANA, including architecture, integration, and adoption of best practices.
- Strong technology and engineering background spanning application development, integration, cloud platforms, SaaS solutions, and modern architecture patterns.
- Demonstrated experience defining and executing digital, data, analytics, and AI-enabled strategies that drive automation, insight, and improved decision-making.
- Leadership of Agile and scaled Agile delivery organizations in an enterprise environment, with a focus on delivery predictability, dependency management, and value realization.
- Strong operational leadership experience, including accountability for service management, availability, resiliency, security, vendor performance, and customer experience.
- Experience engaging with regulators, auditors, and enterprise risk partners on technology controls, compliance, remediation, and ongoing risk management.
- Proven experience designing and leading workforce
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