Executive Lounge Attendant/Host

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

The role of the Greeter/Host/Cashier is to prepare beverages for our guests in a prompt and courteous manner while maintaining a high level of quality and consistency.

   

Unique.  Stylish.  Entirely Radisson Blu.   Upper Upscale by industry definition.  First class in any other language.  High on design and style, all wrapped up in a Yes I Can! Attitude.  The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.

The position of the Executive Lounge Attendant/Host has the ability to provide superior guest service experience in a fast-paced, upscale environment.

Hourly Wage: $18.54

Benefits we provide:

• Employee discounts on thousands of hotels

• Enjoy a complimentary meal in the associate cafeteria during your shift

• Free Parking

• Paid Sick Time (MN Earned Sick and Safe Time)

Hourly (Full Time):

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

• Employer paid Accident insurance and HSA contribution

• 401(k) Retirement Plan

• Employee Assistance Program

90 Days:

• Paid Vacation Time

• 8 Paid Holidays

• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities

Providing our guest with a courteous, efficient, and inviting experience to the Executive Class Lounge

• Completing the opening checklist to ensure that the Executive Class Lounge is prepared for service.

• Warmly and graciously greet all guests upon arrival.

• Answer incoming phone calls to the Executive Class Lounge.

• Responsible for the set up and breakdown of all Executive Class Lounge food and beverage presentation.

• Alert the kitchen if food/beverage needs to be replenished and promptly refill food/beverage items.

• Complete food and beverage requisition for the next day’s delivery.

• Restock, refill, clear counters and tables, washes dishes and vacuum lounge at the end of every shift.

• Maintain a positive inter-departmental relationship through the hotel and with outside vendors.

• Abide by legal standards and alcohol training guidelines for alcohol service to guests.

• Serving each guest on a one-to-one basis with utmost courtesy

• Inspecting and maintaining overall cleanliness and appearance of The Lounge, including temperature, lighting, and music

• Quickly clear dirty table settings and sanitize for the next seating

• Maintains sanitary and safe work environment