Associate Medical Director - Clinical Support Services - MDLive - Remote

Associate Medical Director – Clinical Support Services - Remote

Location: Remote
Travel: ~10%

About the Role

We are seeking an experienced physician leader to join our team as an Associate Medical Director supporting Consumer Connectivity and Access to Care (CCAC). This role blends clinical practice with administrative leadership to advance high‑quality, accessible, and coordinated care across our organization.

Key Responsibilities

• Provide clinical care and administrative leadership for the medical team.
• Apply strong assessment and problem‑solving skills to support patient care and operational decisions.
• Collaborate with multidisciplinary teams and provider peers to drive high‑quality care delivery.
• Support care coordination, care collaboration, and resource optimization.
• Utilize deep knowledge of clinical presentations, diagnoses, and evidence‑based treatment pathways.
• Manage patients who escalate to crisis or require higher‑acuity intervention.
• Balance multiple clinical and administrative priorities in a fast‑paced environment.
• Use technology and clinical systems effectively to support documentation and care delivery.
• Communicate clearly and professionally in verbal and written formats.

Education & Experience Requirements

• Board‑certified in Family Medicine, Internal Medicine, Emergency Medicine, or related specialty.
• Minimum of 5 years of clinical experience post‑residency.
• Minimum of 5 years of healthcare leadership or administrative experience.
• Strong understanding of care levels, health‑system operations, and clinical workflows.
• Demonstrated ability to collaborate with multidisciplinary teams.
• Advanced critical‑thinking, assessment, and decision‑making skills.
• Experience with care coordination and resource optimization.
• Ability to manage patients requiring escalation to higher‑acuity care.
• Proficiency with clinical technology and systems.
• Excellent written and verbal communication skills.

Work Environment

• Remote work environment
• Fast‑paced, high‑energy, and collaborative team environment.
• Compliance with all privacy and security standards for PHI/PII required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 212,600 - 354,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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