Seasonal Retail Cashier and Sales Floor Support - South Coast Plaza

Job Description

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale.  

A day in a life… 

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service   

• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion 

• Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor 

• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary  

• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program 

• Flexible to support other areas of the store including order fulfillment and order pick-up 

You own this if you have…  

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment  

• Excellent communication and interpersonal skills  

• Strong organization and follow-through  

• A knack for problem solving 

• Proficiency with computers and an interest in learning new computer applications 

• The ability to work a flexible schedule based on business needs 

• Physical Requirements:  Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.  

• Frequent use of hands for grasping, fine manipulation, pushing and pulling 

• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.    

‘Standard’ Physical Requirements –

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.

• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.  
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
• Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds [Stock/Logistics Only]

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at