Medical Assistant II

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

MGB Danvers Cancer Center multidisciplinary clinics being moved to surgical suite, plus additional Plastic, Vascular, and Colorectal Surgery clinics requiring additional MA support.

 

Job Summary

Under the supervision of the Lead Medical Assistant and Practice Administrator for the MGB Danvers Surgery ambulatory practice, the Medical Assistant II (MAII) will provide a broad level of clinical and administrative support to the ambulatory surgical practices and MGB Cancer Center multidisciplinary clinics in Danvers. Works independently with the clinical, administrative, and leadership team to ensure a quality-based, customer-oriented flow of work. Utilizes discretion and judgment to organize priorities, complete tasks and handle confidential patient information. Provides clinical support utilizing well established skills and experience to support a busy ambulatory surgery practice.

 

Qualifications

MEDICAL ASSISTANT RESPONSIBILITIES

• Direct patient flow in outpatient practice facility, managing flow of patients between the reception area, clinical examination area and check-out.
• Schedule surgical and non-surgical follow up appointments as requested by provider.
• Monitor designated In-Basket pools for clinical messaging.
• Place patients in exam /procedure rooms, complete Epic rooming procedures.
• Prepare procedure room for diagnostic procedures and set up sterile field procedures when needed.
• Clean and prepare scopes and catheters for central terminal sterilization and transport to/from the Central Processing Department.
• Specialized equipment care and maintenance
• Specialized surgical instrument care and maintenance
• Assist in / chaperone procedures in accordance with provider preference & MGB policy.
• Turnover exam rooms in preparation for next patient, ensuring a clean, safe, and well-prepared environment.
• Prepare all patient specimens accurately in adherence to laboratory standards and transport or drop off
• Bag soiled linen and red bag waste for pick up.
• Inventory examination rooms (and confirm central inventory) ensuring adequate supplies on hand.
• Stock examination rooms with medical supplies, replenishing as necessary to maintain specified par levels.
• Provide Practice Administrator or designee with order requests for disposable supplies and instruments adhering strictly to par levels provided by practice administration.
• Enter orders for, and schedule, laboratory, imaging or procedural testing.
• Provide cross-coverage as needed with other medical assistants and/or patient services coordinators.
• Manage medical assistant work queues in EPIC.

• Completes follow up appointment scheduling tasks as necessary, including but not limited to:
  • Procedures to check-out patients as they exit exam rooms
  • Scheduling follow-up appointments, including radiology testing
  • Manage cancelled appointments, bump lists and reminder notices as necessary
• Serve as touchdown resource for other administrative support task as needed by providers while in clinic.

CLINICAL RESPONSIBILITIES

• Set up, prepare for, and assist as primary MA contact for MGB Danvers Cancer Center multidisciplinary clinics.
• Set up and assist in colorectal ultrasound procedures during daily outpatient clinic hours.
  • Assist with image capture and archiving and storing images in equipment database by taking digital image with equipment, labeling file with patient identifiers and saving to appropriate archival database.
  • Assist in preparing and positioning patient for transducer placement by administering the appropriate bowel prep and positioning patient in prone position on procedure table.
  • Assist in balloon inflation and drainage by inserting the appropriate anoscope for balloon insertion and assisting patient with evacuation.