Senior Digital Implementation & Testing Lead (Digital Channel)
U.S. BankAbout the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Senior APS1 Implementation & Testing Lead is responsible for driving the successful onboarding, testing, and launch of financial institutions (FIs) into Elan’s digital acquisition programs, with a primary focus on APS1.
This role is highly execution-focused and plays a critical part in accelerating client launches by owning testing, resolving integration issues, and driving readiness across internal teams, external partners, and FI stakeholders.
The position operates at the intersection of digital product implementation, vendor coordination, and technical execution, ensuring FIs move efficiently from onboarding through launch and into production.
Key Responsibilities:
1. Testing & Launch Readiness (Primary Focus)
Own end-to-end testing for APS1 onboarding, including:
Test account setup and validation
Widget behavior and offer display verification
Data pass-through validation
Execute and manage UAT cycles across multiple FIs simultaneously
Ensure all readiness criteria are met prior to launch
Validate branding, configuration, and customer experience outputs
2. Drive FI Onboarding Through Gate 2 → Launch
Actively manage late-stage onboarding activities for FIs
Ensure all technical, data, and configuration requirements are completed
Push FIs through final readiness steps to achieve go-live
Prevent delays by proactively identifying gaps and risks
3. Exception Path Resolution
Own resolution of FIs in the Exceptions Path
Identify and help resolve:
Data gaps
Suppression requirements
Missing integration inputs
Coordinate with FI technical teams, platform providers, and TransUnion to close issues
Reduce onboarding delays by accelerating clearance of exception requirements
4. Issue Triage & Resolution Across Partners
Act as primary point of coordination for issue resolution across:
TransUnion (APS1 widget, prescreen logic)
Online banking platforms (Q2, Alkami, Candescent, others)
Internal teams and FI partners
Quickly diagnose issues and determine likely root cause
Assign clear ownership and drive resolution to completion
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