Internal Audit Regulatory Exam Management Director

The Regulatory Exam Management Director leads IA’s Regulatory Management, Relationships, Communications and Regulatory Engagement Standards. This role represents IA and partners with Citi's Central Regulatory Engagement Team as they create, implement, and oversee policies and frameworks for Citi's Regulatory Management teams. This role reports directly to the Chief Auditor for Citibank N.A. (CBNA), Enterprise Services & Public Affairs (ESPA) and Human Resources (HR).

Responsibilities:

• Act as a central contact for US Regulators, providing oversight of regulatory responses and exam deliverables/meeting requests required from Internal Audit, ensuring alignment with Citi’s Corporate Regulatory Engagement model

• Perform Exam Coordinator responsibilities for US regulatory exams of IA, coordinating and overseeing the preparation of meeting materials, deliverables, and exam logistics

• Monitor the full lifecycle of identified regulatory issues ensuring that concerns are communicated, assigned responsibility, and tracked to resolution

• Build trust through proactive and transparent interactions while maintaining strong relationships with US Regulators aligned to Internal Audit

• Maintain a strong understanding of the US regulatory environment by reviewing regulator guidelines and publications (e.g., annual OCC/FRB Supervisory Priorities and Objectives)

• Collaborate with the Internal Audit Leadership team (IALT) to provide guidance on prudential regulatory matters and continually enhance the framework to identify, assess, control, and monitor regulatory communication. Provide line of sight to the IALT of emerging regulatory focus areas. Communicate processes and procedures related to regulatory interactions, engagements, responses, etc. with IA stakeholders

• Engage Chief Audit Executives and Cluster Chief Auditors and their teams to understand ongoing regulatory activities and priorities for Core and Extended College regulators outside of the US, sharing information on relevant US regulatory activities to connect the dots across IA

• Lead a team of professionals in theme identification, preparation and responses for regulatory requests and exams. Attract, develop, and retain talent; recommending staffing levels required to fulfill responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs

• Provide strategic advice and regular updates (including prepare business personnel for meetings with regulators) regarding the matters being handled, including, but not limited to, collection, tracking and resolution of queries, review with the area under examination the materials requested to ensure completeness and responsiveness of submissions, and the timely escalation and resolution of potential issues.

• Drives continuous improvement within the Regulatory Management team and IA by identifying opportunities to innovate; develops and oversees execution of related projects

Qualifications:

• 15+ years of relevant experience

• Internal Audit experience preferred

• General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

• History of building and maintaining strong relationships

• Demonstrated ability to think strategically, analytically, and creatively problem solve

• Ability to plan and develop, lead initiatives

• Well-developed listening skills and a strong ability to engage at the senior management level

• Articulate and effective communicator, both orally and in writing

• Strong interpersonal skills, with evidence of working in collaboration across large organizations

• Strong leadership skills with a proven history in driving positive and sustained change

• Highly motivated, strong attention to detail, collaborative, organized

• Ability to interact and communicate effectively with senior leaders

• Significant knowledge and expertise of compliance laws, rules, regulations, risks, and appropriate controls

• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders

• Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses

• Experience with and previous exposure to internal or external control functions and regulators (incl. the US)

• Ability to challenge bus