Project Manager H/F

<p>The primary objective of the role is to provide <strong>technical account ownership </strong>as the primary<strong> product/solution expert and interface</strong> for the prospect or customer. The role combines <strong>presales and solution</strong> consulting activity with some post-sales activity, working with the Sales Account Manager and Head of BU as part of a high-performance sales and account management team.</p><p></p><p><strong>Job Description </strong></p><p>For every opportunity that he/she handles directly, the candidate will be responsible for end-to-end management of all technical aspects of an account under his/her direct control through the entire presales phase of an opportunity: </p><p></p><p><strong>Pre-sales support</strong>: </p><ul> <li>Work with the sales person to support the sales cycle for the opportunity from a technical perspective</li> <li>Adapt or create customer-facing materials for various stages of the presales process – presentations, technical information notes, deployment/solution architectures, etc.</li> <li>Conduct demos of products to customers and prospects and travel to meet them if need be </li> </ul><p></p><p><strong>Ongoing projects management:</strong></p><ul> <li>Lead the “solution” creation process that fulfils the customer’s needs</li> <li>Play the role of a thought leader and demonstrate business and operational value offered by our client’s solutions, by engaging relevant stakeholders at all levels – senior executives, decision makers and influencers</li> </ul><p></p><p><strong>Product development:</strong></p><ul> <li>Develop a deep understanding of a customer or prospect’s business to seek out possible opportunities to upgrade products in concert with the sales team</li> <li>Drive the development of the roadmap for the International Development Division</li> </ul><p></p><p><strong>After-sales support:</strong></p><ul><li>Ensure a smooth handoff to the posts-sales stage for a successful deal via a Statement of Work (SOW) and internal discussions, as well as through participation with customer stakeholders and our client's project delivery and service management teams</li></ul><p><strong>Key Success Metrics</strong></p><p>Key success metrics used to measure performance in this role include Customer-facing metrics:<br/></p><ul> <li>Success rate in winning orders and meeting quota targets as part of the sales team (working closely with sales account managers and the Head of the Division)</li> <li>Customer/partner satisfaction via metrics related to regular interactions, customer and solution delivery</li> <li>Using consultative engagement techniques to discover new leads and opportunities</li> </ul><p><strong>Requirements</strong></p><ul> <li>Education: Master or equivalent (or higher) degree/diploma in <strong>Engineering </strong> </li> <li>Preferably <strong>3+ years of relevant industry experience,</strong> primarily in customer-facing roles, of which preferably at least 2 years should have been in technical presales/project management; should have experience in working with geographically distributed virtual teams.</li> <li>Experience in the public transport is a plus (but not mandatory) </li> <li> <strong>Proactive</strong> and <strong>strong communicator</strong>; above-average verbal and written communication skills:</li> <li>Good <strong>presentation skills</strong> are a must, and ability to “whiteboard” concepts during discussions </li> <li>Owning proposals, solution approach notes, preparing bid/RFP response packages and all other activity related to the presales cycle of the sales process</li> <li>Strong multi-tasking skills - must be organized, and prioritize activities quickly and effectively</li> </ul><a rel="nofollow noreferrer noopener"></a><p><strong>Benefits</strong></p><p><strong>And there's more to come </strong>:</p><ul> <li>Paid vacations + compensary days </li> <li>home-working policy allowing you to benefit from a flexible environment</li> <li>A Swile restaurant card (55% paid by Famoco)</li> <li>A good health insurance (55% paid by Famoco)</li> <li>Transport reimbursement (50% paid by Famoco)</li> <li>Premises in the heart of Paris (4th arrondissement)</li> <li>Liberty Gymlib access and membership: sports and wellness activities</li> <li>Access to Leeto: exclusive benefits offered by our CSE</li> <li>Coursera license for year-round self-study</li> <li>Access to various Famoco events: Team Buildings, Game Nights, aperitifs etc...<br/> </li> </ul><p><strong>Recruitment process :</strong></p><ul> <li>Call with HR</li> <li>Meeting with Head of BU</li> <li>Call with the President <br/> </li> </ul><p><strong>Our commitment to recruitment!</strong><br/>We pay very close attention to the applications of our future employees, and treat them fairly and impartially in line with our values.<br/>We receive a large number of applications, and that's always fun! Rest assured, your CV won't be forgotten ;) we do our utmost to keep application pro