Principal Product Manager, SaaS Platform/Cybersecurity Experience Required

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

**SaaS platform experience, Cyber Security background, and User Experience Design knowledge is a must. Please apply only if this applies to you.

This role requires 2-3 days a week onsite in San Jose, CA.

At Zscaler, we're on a mission to make the internet safe for every user, anywhere. We are looking for a Staff/Principal Product Manager to join our Zscaler platform initiatives product management team and have a direct impact on our roadmap. In this role, you will own one or more product areas and lead the design of solutions for Zscaler platform. You must possess a blend of business and technical skills, have a big-picture vision and the drive to make that vision a reality with extreme attention to detail. This role consists of both inbound Product Management responsibilities – working with internal cross functional teams to build and enhance products – as well as outbound responsibilities, interacting with customers, executing go-to-market strategy, and supporting sales.

Responsibilities:

• Product Strategy & Vision: Define and drive the unified user experience for internet access, SaaS and private applications security in alignment with company objectives and customer needs.
• Cross-functional Collaboration: Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success.
• Customer Engagement: Directly engage with customers to understand their challenges, gather product feedback, and identify new opportunities.
• Hands-on product leader: Ability to hold technical discussions with customers and engineering stakeholders, author product requirement documents; collaborate with engineering and lead Jira stories planning etc. 
• Market Analysis: Conduct competitor analysis and stay abreast of the latest trends in cybersecurity platforms. 
• Product Lifecycle Management: Manage the entire product lifecycle, from ideation to end-of-life, ensuring that products meet and exceed customer expectations.
• Internal Advocacy: Act as the internal subject matter expert, providing training and support to sales and other teams.

Qualifications:

• Experience: 7-10 years of experience in product management, with a significant focus on building platforms at scale and cybersecurity.
• Platform and User Experience: Prior experience in building SaaS platforms, Security and user experience design is required. 
• Technical Proficiency: Understanding of Proxy Architecture, HTTP, DNS, SSL, Malware Detection, IPS, Advanced Threat Protection, Sandboxing, and endpoint security. Familiarity with cloud-based security solutions, familiarity with Zscaler's offerings, is a plus.
• Leadership: Demonstrated ability to lead cross-functional teams and drive results.
• Customer-centric: Strong customer engagement skills with a knack for understanding and translating customer needs into product requirements.
• Analytical Mindset: Ability to analyze complex problems, draw relevant conclusions, and devise appropriate strategies. Strong problem solving skills. 
• Communication: Exceptional written and verbal communication skills, with the ability to articulate complex topics clearly and effectively.

Education: Bachelor’s degree in Computer Science, Engineering, or a related field. A Master’s or MBA is a plus.

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