Key Accounts Specialist

Job Information

As a Key Accounts Specialist, you are responsible for managing key accounts and maintaining a long term relationship with key customers and maximizing sales opportunities within them. You are also responsible for organizing and coordinating sales meetings and ensuring deadlines are adhered to.

Role & Responsibility

Key Accounts Management

• Act as interface between the customer and all relevant departments, serving as the communication link between key customers and all internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Ensure that the correct products are delivered to customers on time. Prepare regular progress reports and forecasts to stakeholders using key account metrics

Sales

• Support Sales in Identifying and developing new business sales opportunities
• Create business proposals for new and existing opportunities
• Play an integral part in generating new sales that will turn into log lasting relationships
• Liaise with Marketing department to plan and implement marking activities that lead to increased sales

Finance

• Work with Finance department to ensure payment terms are met as necessary

Process Improvement

• Identify and action change and modifications that will improve our operating model and service we provide our customers
• Work internally engaging with all teams to ensure a holistic approach to improvement for Geith

Job Requirement

• Education: Bachelor’s degree preferred or equivalent work experience
• Experience: 5>7 years
• Travel Standard: 10- 24%
• Minimum of five years customer service experience
• Proven track record in key account management
• Marketing experience
• Proactive approach to achieving deadlines
• Excellent interpersonal and communication skills
• Strong attention to detail
• Proactive approach to achieving deadlines
• Natural team player and capable of inspiring confidence in both customers and colleagues
• Proficient in Microsoft Office package, particularly PowerPoint and Excel
• Global Breadth: Multi-Country 
• #GD

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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