Administrative Assistant

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote working options for Monday and Friday. 

What you’ll do

Are you a customer service minded individual who feels a sense of accomplishment when you are able to solve a problem which has a successful result?  In this integral role on AlixPartners’ Corporate Services team, you will directly support multiple consulting professionals. Responsibilities include coordinating deadlines, analyzing and handling sensitive information, and playing a critical role in handling confidential information requests. Support will include making meeting arrangements, managing business and personal calendars, domestic and international travel booking, expenses, time entries, and case documents.

The Administrative Professional position is a full-time role based in our Boston, MA office. This role reports to the Office Management Director. Paid relocation is not available for this position. 

• Handle sensitive and urgent information from clients, AlixPartners personnel, and other contacts while exercising appropriate judgment when responding.
• Manage complex calendaring, process expense reports, and time reporting.
• Maintain contact database and send various mailings to contacts.
• Create and edit correspondence, invoices, engagement letters, and presentation materials.
• Support internal consultants with external client event planning, travel planning, and coordination.
• Balance multiple priorities by considering risk, importance, urgency, political impacts, and other linkage. 
• Assist in maintaining office supplies, kitchen, conference rooms, hoteling offices and related areas.
• Assist in meeting set up/clean up and event planning.
• Assist with distributing and organizing incoming/outgoing US and International Mail, Courier Services, Express Mail, and Interoffice Mail.
• Perform back-up support for other admin professionals.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

What you’ll need

• High School diploma or equivalent required, college degree preferred.
• One (1) year of administrative experience highly preferred.
• Exceptional written and verbal communication skills in English and the ability to interact with people at all levels.
• Excellent organizational and prioritization skills with high attention to detail and the ability to meet deadlines and respond in urgent situations.
• Exhibit sound judgment and common sense while making decisions.
• Ability to maintain composure and maintain an executive presence during high pressure situations by being resourceful, anticipating needs, prioritizing responsibilities, and proactively managing schedules while meeting deadlines and responding to urgent situations.
• Ability to be discreet and handle confidential, sensitive information.
• Self-starter with a proactive approach to providing exceptional customer service possessing professional interpersonal skills, demonstrating the ability to communicate and work effectively with internal and external customers at all levels.
• Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint with capability to quickly learn and apply new technology.
• Willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
• Ability to work full time, with the flexibility to work overtime as needed, in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday. Must have ability to start work at 8:30 AM, sometimes earlier for an event or meeting.
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an i