Jobs and Careers
WA
Parts Advisor
Walt Massey Automotive GroupUnited Statesfull_timeVerifiedPosted 24 May 2024
About the role
Description
Position Overview: As an Automotive Parts Advisor, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our dealership's parts department. The ideal candidate will have a passion for automotive parts, a strong attention to detail, and excellent communication skills.
Qualifications:
- Previous experience as an Automotive Parts Advisor is preferred.
- Strong knowledge of automotive parts and accessories.Excellent customer service and communication skills.
- Detail-oriented with good organizational and multitasking abilities.Familiarity with computerized inventory and ordering system.
- Ability to work collaboratively within a team and with other departments.
- A positive attitude and a commitment to customer satisfaction.
Benefits:
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance options.
- Retirement savings plan.
- Employee discounts on parts and services.
- Ongoing training and professional development opportunities.
Requirements
- Assist customers in identifying and purchasing the right automotive parts for their vehicles.
- Provide accurate and detailed information about available parts, including pricing and availability.
- Process parts orders and ensure timely delivery to both customers and the service department.
- Maintain organized and well-stocked parts inventory.
- Collaborate with the service and sales departments to meet customer needs.
- Handle customer inquiries and concerns with professionalism and efficiency.
- Keep abreast of new products and updates in the automotive parts industry.
- Utilize computer systems and tools for inventory management and order processing.
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