Growth Client Partner

Growth Client Partner - Trianz Services

About Trianz

Trianz is at the forefront of accelerating digital transformations for enterprise clients. We are completely focused on the Digital Evolution philosophy, delivering our value proposition consistently through strong Digital Transformation-centric practices, a Client-Centric Approach, Predictability in Execution, and establishing a Unique Relationship Experience. Our culture of innovation encourages our people to create while emphasizing the importance of training and development.

Position Overview

Role: Growth Client Partner
Location: Preferably West Coast / Any Location in USA
Employment Type: Full-time

We are seeking a senior Growth Client Partner with deep understanding of Digital Transformation and client challenges. This role requires a demonstrated track record of transitioning from traditional IT services to achieving Digital Transformation revenue goals, with the ability to evolve and grow clients as they continue investing in their digital journey.

You will partner with clients to develop shared visions of their transformation journey, understand their Digital Transformation roadmaps, and identify opportunities in early stages. The goal is to bring various Trianz practices together to help clients develop clarity on specific initiatives, their lifecycle, outcomes, and how Trianz will shape them. In addition to services, Client Partners will be empowered to position Concierto and Extrica solutions to change the game for clients and gain market penetration.

What You'll Do

Strategic Client Relationship Management

• Build, foster, and manage client relationships at the Senior Director, Vice President, and CXO level
• Lead perspective-based discussions to position Trianz as a premium Digital Transformation brand rather than a traditional IT services provider
• Develop shared visions with clients for their digital transformation journey
• Understand client roadmaps and identify opportunities in early transformation stages
• Maintain smooth flow of contracts, invoices, and payments through supplier and procurement relationships

Account Growth & Development

• Develop deep understanding of clients' business objectives, challenges, organizational structure, and key stakeholders
• Define and execute Account Development Framework for building relationships and expanding Trianz brand presence
• Grow Trianz business by positioning high-impact digital transformation solutions within existing buying centers and new Lines of Business
• Position Trianz intellectual properties (Concierto and Extrica) as game-changing solutions for client penetration
• Collaborate with other Trianz business groups to expand into new areas and drive growth in existing areas

Revenue & Business Management

• Own accountability for revenue growth across assigned client portfolio
• Drive demand generation strategy and execution through client-facing teams
• Lead teams in publishing and presenting proposals (proactive and RFP/RFI responses)
• Manage commercial aspects of portfolio to ensure client profitability
• Govern all sales, delivery, and operations for assigned client accounts
• Assess potential business risks and develop comprehensive mitigation plans

Delivery Excellence & Operations

• Promote and leverage account growth through personnel dedicated to delivery management
• Handle delivery management including escalations through scheduled practice reviews
• Coordinate engagement reviews between clients and Trianz delivery leaders across Practice, Tech Services, and Quality Assurance
• Monitor resourcing to service portfolio at all times and escalate resource concerns to Trianz Leadership
• Manage and motivate Trianz employees assigned to client accounts with clear objectives and career development focus

Solution-Oriented Problem Solving

• Approach challenges with solution-oriented mindset and problem-solving capabilities
• Measure discussion success based on abi