Senior Associate, Lending Administration

Position Reports to: Senior Director, Loan Servicing 
Department: Credit Risk 
Location: US-based remote, with a strong preference for candidates within commutable distance to one of NFF’s Offices (Boston, New York, Philadelphia, Oakland, and Los Angeles) 
Salary Range: $80,600 - $87,100

 

About Nonprofit Finance Fund  

Nonprofit Finance Fund® (NFF®) is a nonprofit lender, consultant, and advocate. For more than 40 years, we’ve helped organizations access the money and resources they need to realize their communities’ aspirations. Alongside others, we’re working to build community wealth and well-being and put affordable housing, essential services, quality jobs, and excellent education within reach of more people. At NFF, we envision a world of shared prosperity, where communities have the capital, community assets, knowledge, and agency to thrive. Learn more about our work to achieve our vision through our Theory of Change and Values.   

About This Role 

The Senior Associate, Loan Administration is a key contributor to the accurate servicing and administration of NFF’s loan portfolio. Sitting across Loan Servicing and Portfolio Management, this role maintains complete and compliant loan files, tracks collateral and insurance requirements, ensures accurate data in NFF’s systems, and supports timely responses to borrower requests. The Senior Associate works collaboratively with Underwriting, Portfolio Management, Finance, and Legal to ensure smooth onboarding, reliable reporting, and high-quality servicing support. 

This position requires strong time management, organizational skills, attention to detail, consistency in data management, excellent customer service skills, and the ability to manage multiple tasks in a deadline-driven environment. 

NFF is a remote-first organization with offices in Boston, New York, Philadelphia, Oakland, and Los Angeles. This is a US-based remote role, with a strong preference for candidates within commutable distance to one of NFF’s offices. NFF has core business hours where we expect all staff to be available from 9:00 am to 5:00 pm local time, and occasional travel (5%) is required. 

What You Will Do 

Essential responsibilities for this role include, but are not limited to: 

Insurance & Collateral Tracking (30%) 

• Identify insurance and collateral requirements from executed loan documents. 
• Record policy details, renewal dates, and coverage requirements in TEA/Salesforce. 
• Monitor expirations and request updated policies or certificates before renewal deadlines. 
• Validate submitted insurance documents for required coverages, endorsements, and loss payee language. 
• Maintain up-to-date collateral and insurance records for audits and portfolio reviews. 

Loan File Administration (20%) 

• File and index borrower documents in accordance with NFF’s electronic filing standards 
• Perform periodic file completeness checks to confirm all required loan, collateral, and compliance documents are present 
• Upload documents using correct naming conventions and version control 
• Prepare organized loan file packets for internal and external audits 

Data Entry and Quality Control (15%) 

• Extract key loan terms (rate, amortization, covenants, collateral conditions, guarantors, reporting requirements) from executed agreements 
• Enter and update borrower and loan data in