Lead Application Support Engineering, Insurance & Retirement Solutions & Delivery

Who we are

Corebridge Financial helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision, and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.

About the team

The Application Management System (AMS) team is responsible for the delivery, support, and day-to-day operational management of production and non-production environments for business applications in Corebridge Financial. The AMS has an IT Portfolio covering business areas in Life, Annuities, Institutional Markets and Group Retirement. AMS is a team of Agile application engineers who collaborate very closely with Development and Infrastructure teams to deliver technology environments and software products from vendors and in-house development teams across all AMS supported business functions.

We embrace modern Cloud Computing and DevOps-based principles to provision/onboard new systems, monitor activity, and report on daily operational status because we believe business applications should be highly available, should perform well, and should be managed for operational efficiently.

About the role

We want to hear from you today if you can/have:

• Lead, deliver and support applications across a variety of business functions.
• Deliver exceptional results and problem-solving skills across a wide variety of application, software and network-related issues.
• Develop mindset and experience that can bridge the gap between run and build. Utilize and also nurture that skillset across Java and .Net. 
• Passionate about engineering enterprise grade production critical systems, while striving to be an expert in various technologies we use.
• Ability to engineer, develop and operate scalable, highly reliable, and easily recoverable application environments that improve and innovate the way that business processes are performed.
• Believe in the benefits of virtualized technologies, Cloud Computing and vendor-based and SaaS solutions, when possible, in order to maximize the time of the team to engineer and operate better performing application environments.
• Focus on clearly understanding requirements and, with constant motivation to do things right, and be driven to find the simplest designs and implementations that could possibly work.

• Operational management approach for business applications innately leverages automated methods.

Please note: The job can only be performed in the State locations listed: Houston, TX, Remote-TX, and Remote-NC.

What we are looking for

• 3+ years of experience hands on experience with leading and supporting variety of applications across business functions, with proven track record delivering exceptional results and problem-solving skills across a wide variety of application, software and network-related issues.
• Approach to problem solving is logical, objective, and mindful of appropriate policies and standards which govern your work.
• Hands-on experience managing and supporting enterprise grade Microsoft Windows and Linux/Unix environments within a managed service model, and knowledgeable in multiple server-side platforms including:
  • Active Directory, SQL Server, Oracle, SharePoint, Exchange Server, Terminal Services, Citrix, WebSphere, Tomcat (to name a few) and/or other relevant tools/technologies
  • Logging - Splunk, OpenSearch, Monitoring – AppDynamics, Bug Tracking/Issue Tracking tools similar to JIRA

• Familiar with the operation of virtualize environments (such as VMware vSphere and Microsoft Hyper-V), Public Cloud environments (such as Amazon Web Services/AWS and Microsoft Azure), and modern service models for delivering infrastructure and applications (such as IaaS, PaaS, and SaaS).
• Knowledgeable in several application architectures (Client-Server, Web, Cloud Native and Distributed/Messaging) and the approaches that are used to maintain the availability and performance, the security, and recoverability each architectural pattern.
• Experience using languages such as PowerShell, Perl, VBScript/WSH, cmd/bat, and Unix sh/ksh/bash, and software development tools to scale and manage a highly efficient application support function.

• Utilize Agile methods (Scrum/Lean/Continuous Delivery/SRE) where appropriate and reasonable for the situation at hand and to organize work.
• Clear, acc