Lead Salesforce Platform DevOps Administrator TR

Join ICF’s IT Modernization Team — Where Innovation Meets Impact

Location:

*Candidates residing within a 50-mile radius of Washington, DC, will be required to report onsite daily to a federal agency office in the DC area.  Candidates who reside outside the 50-mile radius will be considered full-time remote and will not be required to report on site daily *

ICF’s IT Modernization division is a fast-growing, dynamic technology organization looking for a passionate Salesforce Administrator to help drive digital transformation across Federal agencies. As part of our award-winning team, you’ll design and build next-generation solutions that enable mission success and business modernization.

This role supports the United States Treasury Common Services Center – Technology Services (TCSC).

What You’ll Do as a Salesforce Administrator

• Help configure and maintain Salesforce applications built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with federal standards.

• Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements.

• Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features.

• Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices.

• Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations.

• Support data migrations from legacy systems, including data validations, cleansing, and data imports.

• Create and maintain technical documentation for system configurations, release processes, and project deliverables.

• Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability.

• Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet applicable standards.

Salesforce Administrator  – Qualifications

Basic Qualifications

• Active Salesforce Administrator certification.

• 5+ years as a Salesforce Administrator for large production orgs.

• 5+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX).

• Must be able to obtain and maintain a Public Trust clearance.

• US Citizenship is required (required by the federal government for this position).

• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Preferred Qualifications

• Platform App Builder, Experience Cloud Consultant and/or Public Sector Solutions certification or other technical Salesforce certifications.

• Proven experience troubleshooting and resolving technical issues efficiently.

• Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.)

• Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processes.

• Understanding of federal government security standards and experience supporting ATO processes.

• Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.)

• Familiarity with Salesforce Public Sector Solutions components.

• Experience with Salesforce Government Cloud implementations for federal clients.

• Prior involvement in data migration projects from legacy systems to cloud platforms.

• Prior experience implementing or administering DevOps tools including code repositories, scripted actions, automated code scans, etc.

• Prior experience delivering user training or creating technical documentation.

Why Join ICF

At ICF, you’ll have the opportunity to work on impactful projects that transform how Federal agencies serve the public. We foster a collaborative, innovative environment where your ideas are valued, your growth is encouraged, and your work makes a real difference.

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Working at ICF