DOS - REGULATORY SPECIALIST III - 45000939

Requisition No: 849062 

Agency: Department of State

Working Title: DOS - REGULATORY SPECIALIST III - 45000939

 Pay Plan: Career Service

Position Number: 45000939 

Salary:  $41,810.96 annually 

Posting Closing Date: 03/21/2025 

Total Compensation Estimator Tool

Department of State

Regulatory Specialist III

Division of Corporations

Bureau of Commercial Information Services

 

Internal Agency

 

 

Minimum Qualifications:

• High School Diploma or equivalent
• Three (3) years clerical experience of which one (1) year must have experience filing documents in accordance with Chapter 487, 495, 607, 608, 609, 617, 618, 619, 620, 621 or 865

 

Preferences:

• Extensive knowledge and use of Microsoft Outlook or Office 365
• One (1) year as a Regulatory Specialist II with the Division of Corporations

Special Note:

Responses to qualifying questions must be clearly supported in your employment history.

 

Duties and Responsibilities:

• Assist the public in the navigation and utilization of the Division of Corporations website. 
• Assist the public with online filings, answers and responds to phone calls and e-mails. 
• Re-sends filing correspondence/certificates.
• Serve as a liaison to the public and division with credit card vendor.
• Check and verify payment status and charge. 
• Process refunds and reconcile customer disputes and charge backs.
• Set up and manage in-house e-file accounts.
• Reports website and fax utility issues to IT Department.
• Performs other work-related duties as required

Knowledge/Skills/Abilities:

• Knowledge of personal computer.
• Ability to utilize problem solving techniques. 
• Ability to communicate technical information effectively, both verbally and in writing.

CRIMINAL BACKGROUND CHECKS: A Level 2 criminal background check is a condition of employment.  If selected for this position, you must provide your fingerprints.  We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.

 

IMPORTANT NOTICES:

We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills, and talents to join our workforce.

 

Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service