Employment Type:

Full time

Shift:

Day Shift

Description:

• POSITION PURPOSE

  A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between health system and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

  A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

  ESSENTIAL FUNCTIONS

  Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

  Delivers services to vulnerable and high-risk individuals, particularly those hard-to-reach and/or with social needs, in home and community-based settings.

  Draws upon and uses lived experiences to provide advocacy, support and referral service to individuals assigned to their caseload.

  Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.

  Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.

  Provides basic education regarding chronic health conditions and health promotion in a way that promotes understanding and self-management by the individual. Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.

  Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services.  Examples include health coverage via the insurance marketplace, Medicaid, Medicare, social security benefits, food, and housing services.

  Serves as a liaison between providers and patients to facilitate communication and coordination of services. Coordinates and monitors services, including comprehensive tracking of patients' adherence in relation to care plan objectives per protocol.

  Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.

  Uses Social Care tools via TogetherCare (or similar protocols) for care coordination.

  Completes timely and accurate documentation of services provided to individuals in electronic medical record or other platform per ministry's protocol. Maintains electronic files, which include consent, release of information, and applicable assessments. Documents notes, activities, service plans, and outcomes achieved by individuals in an effective manner.

  Orders food items and supplies from pre-determined vendors. This will require pick-ups, deliveries, and inventory management..

  Ensure that the grant dashboard is up to date with food and supply purchases, while electronically uploading receipts

  Practice efficient time management and document time allocation accurately (if applicable).

  Other duties as needed and assigned by the Director of Community Health and Well-Being.

  Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

  MINIMUM QUALIFICATIONS:

  • Bachelor's degree in appropriate discipline with three years progressive experience in the field. Advanced degree is a plus/requirement, depending on specific service needs and/or requirements. Ideally the candidate will have some supervisory experience. Or, AAS degree in appropriate discipline with three years progressive experience in the field will be considered based on specific department needs and/or requirements. Or, high school graduate with a minimum of six years progressive experience in the field and additional supervisory training based on specific service need. Certification/licensure as required by regulatory agency.
  • Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. Completes population specific competency annu