Jobs and Careers
TH
Salesforce Resource Manager
ThunderRemote US, United StatesRemotefull_timeVerifiedPosted 18 Feb 2026
About the role
Resource Manager (Salesforce)Location: Remote (United States)
Reporting to Delivery Leadership, our Resource Manager will support Thunder’s Delivery group and hold responsibility for resource management, forecasting accuracy, financial planning, and internal business processes in support of the Thunder’s delivery teams.
This is a critical, highly-visible role that will work closely with the operations team across various initiatives, and will make Thunder’s overall delivery and operations functions more effective and profitable as a direct impact of their focus.
Our ideal candidate brings similar expertise in resource management within the Salesforce ecosystem, and a drive for effectiveness and continuous improvement.
Responsibilities:
Required Qualifications:
Why Thunder? Because You Deserve More Than Just a Job.
Perks In Store for You:
Reporting to Delivery Leadership, our Resource Manager will support Thunder’s Delivery group and hold responsibility for resource management, forecasting accuracy, financial planning, and internal business processes in support of the Thunder’s delivery teams.
This is a critical, highly-visible role that will work closely with the operations team across various initiatives, and will make Thunder’s overall delivery and operations functions more effective and profitable as a direct impact of their focus.
Our ideal candidate brings similar expertise in resource management within the Salesforce ecosystem, and a drive for effectiveness and continuous improvement.
Responsibilities:
- Resource & Capacity Data Management: Maintain accurate resource profiles, roles, availability, and assignments in Thunder’s PSA (Certinia).
- Ensure capacity data reflects real availability (PTO, holidays, transitions, role changes)
- Bench Visibility & Reporting: Provide consistent bench reporting by role, region, and capability
- Highlight trends, risks, and duration of bench based on defined playbook metrics
- Ensure bench data is visible, current, and trusted across leadership
- Demand Intake & Staffing Readiness: Ensure new opportunities and change work meet staffing readiness standards
- Translate approved demand into staffing visibility within PSA
- Partner with Sales and Delivery heads to ensure pipeline inputs are accurate and timely, leading to improved revenue and capacity forecasts
- Utilization, Forecast & Operational Reporting: Produce and maintain weekly resourcing reports, including:
- Utilization by role and region
- Bench trends and aging
- Support forecast accuracy by ensuring staffing plans reflect the approved scope and timing
- Surface risks and data gaps early so leaders can take action
- PSA Data Quality & Enablement: Own data accuracy and completeness in Certinia related to:
- Resource roles and capacity
- Assignments and dates
- Availability and utilization inputs
- Continuously improve resourcing workflows, templates, and reporting outputs
- Subcontractor Capacity Visibility: Maintain visibility into subcontractor capacity and assignments
- Partner with Operations on onboarding and access
- Provide subcontractor utilization and availability data to support leadership decisions
Required Qualifications:
- 3–5+ years in Resource Management or Capacity Planning, within a Salesforce professional services/consulting environment
- Strong analysis and strategic problem solver who performs complex tasks and prioritizes multiple projects with excellent follow-through
- Ability to work independently, multi-task, and keenly re-prioritize in a fast-paced environment
- Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
- Proactive communicator
- Proficient in G-Suite tools, Asana, Salesforce (and relevant resource management/reporting integrations), Certinia, Jira, or other PSA tools
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s