Client Development Representative – North America

Client Development Representative – North America 

Salary: $60,000 - $70,000/yr

Position Overview:
The Client Development Rep is part of the fast-growing, high-performing, and collaborative sales team; and support some of the largest US companies with diversity challenges, key IT hiring needs, and talent retention. As a Client Development Rep, you will be the initial point of contact in the sales cycle, responsible for identifying and generating sales opportunities at our current clients to support the rapid growth of mthree in the US. Your role will be critical to the continued expansion of the business within our current client base.

About mthree:
mthree is a global talent and reskill training provider, bridging the gap between education and employment by connecting education with business. We deliver specialized training to graduates and equip them with the skills they need to excel in their careers. Our mission is to develop the next generation of technology talent while supporting the continuous evolution of the global workforce.

How you will make an impact:

• Partner directly with the Client Services Managers to identify sales opportunities and create targeted outreach programs.
  
• Drive outbound lead generation in line with the business department and sales channel strategy. Conduct extensive research on current clients and decision makers, identify their business needs and the way we can support their talent needs through upselling and cross-selling.
• Have a strong understanding of customers' talent needs and articulate how the product meets them, identifying potential expansion revenue opportunities.
• Improve the customer lifetime value by generating interest for our model to qualified sales leads, with various outreach tools.
• Build trust and confidence with customers to develop strong relationships with senior management and decision makers, ensuring we're working with the entire organization.
  
• Identify any issues impacting the value that customers are realizing and find and implement solutions.
• Keep a track record of all activity on CRM (Salesforce, Hubspot).
• Generate new business as the initial point contact in the sales cycle.
  
• Deliver and exceed your targets.
  
• Develop sales skills in a wide range of areas: Outreaching, Pitching, Questioning etc.
  
• Attend business networking events at client sites.
  

Your mindset (must have):

• Positive, winning attitude, competitive.
  
• Self-starter, driven to succeed, hard-working.
  
• Natural curiosity, willingness to ask questions.
  
• Desire to improve and grow in your role. 
• Ability to convert complex to simple.
• Team player.

What We Are Looking For:

• Undergraduate Degree and/or applicable experience
• Previous experience in B2B Sales or the technology sector
• Good systems knowledge and an organized approach to work are important.
• You will need to demonstrate the ability to meet tight deadlines, in both an accurate and timely manner, as well as being able to communicate at all levels to both internal and external customers.
  
• Working knowledge of all Windows Office packages such as Excel and Word.
  
• Able to use technology to communicate efficiently and effectively (e-mail, telecommunications, Teams etc)
  
• Familiarity with CRM & email software tool (such as Salesforce, Hubspot).
  
• Familiarity with Linkedin as a sales tool.
  
• Personally organize, plan and time management for yourself
  
• Strong verbal and written communication skills
  
• Works to build rapport through understanding, and adapting own personal style to the attitudes, interests, needs, and perspectives of others.
  
• Develops and maintains collaborative working relationships with peers, colleagues, management, and others
  
• Influences and motivates people, both within and outside the business unit, to take action toward achieving business unit/organization goals.
  
• Leads/participates in task forces, problem-solving/improvement teams.