Business Process Improvement Consultant
Illinois State UniversityAbout the role
Title: Business Process Improvement Consultant
Division Name: Finance and Planning
Department: Vice President Finance & Planning
Job Summary
Business Process Improvement (BPI) Consultant works with and alongside business partners to successfully achieve their operational goals, meet University strategic goals, and improve organizational processes. The BPI Consultant collects data about an organization’s operations to improve its systems and processes. Their primary duties include researching business processes, determining root causes of inefficiencies, exploring appropriate solutions, and making reports to the process owner and divisional leadership with recommendations and analysis of potential impacts of their recommendations. The BPI Consultant will also help process owners to identify and select appropriate performance measures that can be tracked over time. The incumbent in this position is expected to work independently, use their professional training and judgment to identify both challenges and potential solutions, and work collaboratively with others to optimize business processes.
Additional Information
The Organizational Performance Office is a new unit in the Finance and Planning Division at the University. the incumbent in this position will play an instrumental role in the establishment and development of the new unit, building relationships with key stakeholders, and building organizational capacity through their work with partners.
Salary Rate / Pay Rate
$65,000 - $80,000/annual
Required Qualifications
1. Bachelor’s (or higher) degree (Transcript required - may be unofficial)
2. At least two (2) years of full-time (or part-time equivalent) professional business, financial, and/or managerial work experience.
Preferred Qualifications
1. Knowledge of and experience applying Lean/Six Sigma process improvement methodologies.
2. Project management experience
Work Hours
Core work hours: Monday - Friday 8:00 a.m. - 4:30 p.m.
Hybrid work location (typically, a 3-2 split, where on-site work required 3 days per week, with 2 days’ remote work/week allowed, subject to periodic review and satisfactory performance)
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods of time.
3. Move about in various locations across campus as needed to complete day-to-day work.
Proposed Starting Date
December 2025/January 2026
Required Applicant Documents
Resume
Reference List (include at least two professional references with contact information)
Cover Letter (explain relevant work experience and how you meet the minimum/preferred qualifications
Transcripts - See Special Instructions to Applicants for additional options
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Optional Applicant Documents
Certification of Retirement Annuity
Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"
Special Instructions for Applicants
Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.
Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
College or university transcripts (maybe unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.
To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.
Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:
Fax: 30
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