Clinical Consultant, MI - I

Position Overview

The Clinical Consultant, MI – I shall be responsible for providing clinical consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI projects. In addition, provide clinical support for sales and company team members with respect to the use of the company’s products and serve as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures. Assist with TAC Support.

 

 

Company Overview

FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm’s innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.

FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com.

For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030, click here.

Job Description

Duties and Responsibilities:

• Serve as consultant on behalf of customers and company personnel.
• Makes appropriate contacts within HCUS and at the customer site to coordinate each training event. 
• Provides on-going support to resolve application related and image quality concerns on both a product and system level. 
• Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products. 
• Provides and maintains documentation to support customer training. 
• Provides additional training and consultation at a charge, contributing to Professional Services revenue goals. 
• Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution. 
• Participates in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers. 
• Ensure compliance with all applicable requirements of the company’s quality management system.
• Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Customer Service, etc.). 
• Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures. 
• Maintains a safe work environment. 
• Take corrective action, where appropriate.  
• Participates in professional organizations. 
• Provides telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC).  
• All other functions and responsibilities that may be assigned by management. 
• Participates in professional organizations.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications:

Education/Certification Requirements:

• (Associate’s) Degree in computer science, engineering, or relevant healthcare field required.
• Bachelor’s degree in computer science, engineering, or relevant healthcare field preferred.
• National certification through the American Registry of Radiologic Technology (ARRT) or American Registry of Diagnostic Medical Sonography (RDMS)(RVT)(RDCS)(RVTA).

Professional Experience:

• 2 to 10 years of