AVP, Program Management - Commercial (Middle Market)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Addendum:

• The Middle Market Commercial Business Architecture AVP plays a critical role in driving business transformation and innovation. They are responsible for aligning business strategies and objectives with technology solutions, ensuring that business processes and systems are optimized for efficiency and effectiveness. They collaborate with stakeholders including business leaders, IT teams, and external partners, to define and implement strategic initiatives that enhance the company's competitive advantage and drive profitable growth. While operating within the organizations risk appetite, they achieves results by consistently identifying, assessing, mitigating, monitoring, and reporting risks of all types. This leader will develop and maintain business architecture frameworks, methodologies, and standards to guide Middle Market Commercial’s transformation efforts.

• The Middle Market Commercial Business Architecture AVP partners with enterprise architects, application owners, and technical and business stakeholders (pricing, claims, UW, product, etc.) to enable the delivery of the automation roadmap. They apply advanced knowledge to perform regular assessments of the fitness, health, and maturity of technical capabilities for a given domain and are able to effectively prioritize areas of focus and investment.

#LI-RR1

Job Description Summary

If you like being at the forefront of business transformation and innovation, and have an aptitude for aligning strategic business objectives with leading-edge technology solutions, the role of AVP, Program Management - Commercial may be what you are looking for. In this critical position, you'll ensure our business processes and technology systems are effective to ensure we deliver specialized protection for small business. You'll partner with business leaders, IT teams, and external partners to lead strategic initiatives that enhance our competitive edge and profitable growth.

As a strategic partner, you will collaborate with stakeholders to develop the Business Capability Roadmap, prioritizing investments, and championing innovation. Your leadership will be instrumental in fostering a culture of continuous improvement meeting the technology needed to support business capability. You will be responsible and accountable for risk management by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Managing the technology portfolio to grow capabilities for the business, doing the right thing for customers and colleagues, and ensuring actions and behaviors drive a positive customer experience.

Job Description

Key Responsibilities:    

• Leads development of business architecture frameworks to guide transformation and evolution of the business application portfolios and business capability roadmaps  

• Identifies gaps and new technology products needed to support business capability.  

• Partners with business stakeholders (pricing, claims, UW, product, etc.) and Technology VP, Architects, Product Owners to develop business cases. Frames needed investment and associated business value, estimating costs and technical resource planning for new solutions, technology updates and maintenance of product/application platforms. 

• Works closely with Technology VP and their teams to translate business requirements into technical specifications and ensures successful implementation of technology solutions. 

• Prioritizes technology p