Senior Executive Assistant- Charlotte NC

Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Line of Business:

Administration

Pay Detail:

$28.25 - $42.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Executive Assistant manages the day-to-day administrative operations of the assigned Senior Executive(s). This role requires extensive knowledge of executive operations, policies, practices, and personnel, along with a high level of discretion, diplomacy, and professionalism with wide latitude for independent judgment.

Depth & Scope:

• Provides diversified administrative support to the Senior Executive
• Assures timely and confidential dissemination of material and the confidential destruction of materials
• Ensures arrangements for meeting facilities and catering are well executed
• Supports the addressing of Customer / Colleague concerns directed at the Senior Executive and ensures they are routed to the appropriate person for resolution
• May personally represent the Senior Executive through experienced and polished interaction leaving an elevated professional image with Customers / Colleagues
• Plans and implements special events for Senior Executives including multi-day activities
• Ensures travel preferences, accommodations, meetings and agendas and care of guests are delivered without incident for small to large groups
• Works with external vendors and service providers to ensure consistent high-quality function support
• Ensures the Executive's complex itinerary is accommodated through detailed travel arrangements coordinating demanding schedules
• Ensures own work is in compliance with applicable laws, regulations and guidelines, as detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies
• Provides desktop support specific to department tools and software applications, assisting users and coordinating issues before escalating to technology staff
• Reviews industry-related bulletins, notices, and other types of communications and analyzes impacts as assigned, keeping Manager updated
• Develops plans for any necessary procedural changes and distributes relevant materials to affected staff
• Manages, reviews, and approves the expenses of the senior executive and their direct reports as needed

Education & Experience:

• High School diploma
• 5+ Years of related experience
• Exceptional interpersonal and communication skills, both written and verbal, required
• Ability to work directly with senior level executives and across all levels of the organization
• Project management skills preferred and must be flexible with ability to multi-task and prioritize
• Ability to remain poised, professional and composed at all times and make independent decisions using good business judgment in a fast paced environment
• Knowledge of Company organization, terminology and operations preferred
• Ability to work independently without direct daily supervision
• Exceptional Customer orientation and service delivery skills
• Proven organizational and administrative skills
• PC skills including proficiently with spreadsheets, reporting tools and presentation software and software applications

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous