Internal Audit Specialist

Location: Remote

Next Insurance is a fast-growing tech company based in Silicon Valley that is led by a team of experienced entrepreneurs with a history of successful outcomes. Our mission is to transform insurance for small businesses by combining world-class technology and phenomenal customer service to offer better insurance at a lower price. As the leading digital InsurTech company transforming small business insurance, we are proud to have achieved a company valuation of $4 billion and total funding raised to more than $880 million! 

 

Next Insurance is looking for explorers who are filled with curiosity, have the desire to travel the unbeaten path, and realize new heights in providing small business owners with the peace of mind to run their businesses. If you move fast, and are customer-focused and willing to challenge the status quo, Next Insurance might just be your next journey.

 

We are seeking a dedicated and driven person to join our internal audit team. As a team member, you will review customer financial documents to determine audit exposure, follow audit guidelines, and apply state-specific standards. You will help minimize our clients’ stress and deliver fast and efficient service while upholding Next’s phenomenal customer service. We are passionate about making the lives of small business owners easier.

 

 

What You’ll Do: 

• Research specific business activities, background, and ownership to classify and complete 'virtual' audits
• Professionally communicate audit documentation requests, including handling inbound/outbound phone calls and scheduling follow-up calls as appropriate
• Provide outstanding customer service by answering all customer questions and concerns through the audit process via phone and email channels
• Exercise sound judgment, critical thinking, and decision making skills to determine appropriate actions based on audit findings
• Meet or exceed goals on assigned work within established company standards for quality and production
• Collaborate with Team Lead in association with Risk, Data Science, and Insurance Product teams to track audit results and improve the audit process and insurance product

 

What We Need: 

• BA/BS degree required
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to conduct independent research and analysis
• Superior analytical skills

 

Unstoppable Qualities: 

• At least 1+ year experience in data entry
• Bilingual (Spanish speaking)

 

 

The US hourly range for this full-time position is $21.15/hr - $22.66/hr. The range displayed on this job posting reflects the minimum and maximum target for new hire hourly rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees also have the opportunity to receive 1,000 Restricted Stock Units (RSUs) and 2,000 stock options and our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. Overtime pay for hourly workers as required by law.

Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will no