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Tech Lead - Global E-commerce Customer Business, User Growth

TikTok
San Jose, United Statesfull_timeVerifiedPosted 24 Nov 2025

About the role

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The growth engineering team owns the mission to drive the growth of TikTok Shop customers and revenues. You will work with a cross-functional team of engineers, data scientists, growth marketers, and product managers to design, implement, and optimize growth initiatives through a combination of product-led and data-driven growth strategies. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.



Responsibilities:

- Build customer-facing product features, platforms, and tools to drive TikTok Shop customer acquisition, engagement, and retention directly, and facilitate the iteration efficiency of growth initiatives.

- Closely collaborate with data scientists, machine learning engineers, product managers, and growth marketers to identify growth opportunities and translate them into technical solutions.

- Design and implement tracking and attribution systems and leverage A/B experiments to measure the efficacy of growth initiatives and guide the direction of optimizations.

- Build robust engineering systems that can support the growth of customers to the scale of TikTok user base.

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Company

TikTok

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