Data & Analytics Lead

Location: Remote/Home Office (USA based only)

Salary Range: $80,000 - $95,000

 DATA & ANALYTICS LEAD JOB DESCRIPTION

The Engagement Solutions team contacts individuals on behalf of our clients, fulfilling various needs like fundraising, opinion research and advocacy outreach. These contact programs rely on efficient and reliable data processes to do smart targeting, tracking and optimizations to deliver winning results for our clients.  The Data and Analytics Lead oversees all the data and targeting systems for the team.  

The Data and Analytics Lead is expected to develop a deep understanding of the data used in the Engagement Solutions offerings. They work with program managers to decide on and implement targeting for outreach activities. They are responsible for the design and improvements of data processes to monitor and optimize outreach activities, such as processes that move data to and from outreach tools, feed analytics and optimizations process, and create and deliver reports. They marshal data resources from across TargetSmart to support Engagement Solutions efforts and identify when outside resources are needed.  

The Data and Analytics Lead works with Data Analysts who carry out the day-to-day data operations for the team. With their comprehensive understanding of the data processes, they can both step in to assist Data Analysts when needed, and work with Data Analysts to identify ways the processes can be improved and modified when needed. The Data and Analytics Lead is responsible for implementing any improvements and modifications.  

The ideal candidate is a problem solver who is experienced using data to craft targeted programs and enjoys using technologies to automate workflows and help the business run more smoothly.  They will have the opportunity to contribute to the growth and scaling of the business, including the development of new offerings, by automating work currently done manually or that is only partially automated.    

DUTIES AND RESPONSIBILITIES:  

·         Devise and implement data processing workflows and management systems for the Engagement Solutions team. 

·         Develop analytics processes so monitor and better understand the programs. 

·         Manage the design, running and delivery of timely and accurate reports for internal and external stakeholders. 

·         Provide data-driven insights that help guide the management of Engagement Solutions data systems and analytics programs.   

·         Create and enforce policies and procedures for secure and effective data management. 

·         Troubleshoot and ensure the resolution of data-related problems. 

·         Work as part of cross-departmental teams in TargetSmart on projects and initiatives where Engagement Solutions data knowledge is needed. 

Requirements

·         Deep problem-solving skills and the ability to use technologies to automate workflows. 

·         Successful experience in analyzing data sets for program optimization and reporting. 

·         Demonstrated ability to build and manage data systems built in SQL, Python, Excel, Tableau and other similar technologies. 

·         Experience managing direct-contact campaign data, preferably fundraising campaigns and survey research. 

·         Intermediate experience designing end-to-end data pipelines and reporting systems with a preference to polling and survey data experience. 

·         Support TargetSmart’s culture and mission as a leading Democratic & Progressive political data and data services firm. 

·         Strong organizational skills. 

·         Attention to detail. 

·         Outcome focused problem-solving mind set. 

·         Solid communication skills. 

Nice to have skills:   

·         Experience working as part of a technical team and communicating with non-technical end users in other parts of the business. 

·         Advanced experience with direct response, polling and survey data. 

Benefits

TargetSmart Culture

TargetSmart thrives on a unique atmosphere and culture.  Our professionals, at all levels, work primarily as virtual teams spread across the country.  We encourage remote working and provide the necessary technology to facilitate it.  We also foster an open environment (virtually, of course) where team members seek input from and are encouraged to collaborate and exchange ideas with their colleag