Sr Director, AI Software Engineering

Hiring near our Irving, TX and Stamford, CT Centers of Excellence with a flexible environment.

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About the role:

The Senior Director will guide the evolution of Toolmate to ensure it remains an indispensable, proactive partner for Gartner associates by continuously integrating the latest AI techniques as they surface. By maintaining a consistent feedback loop with internal business leaders and users, the Senior Director will transform user needs into a roadmap that prioritizes agentic reliability, user trust, and measurable productivity gains. 

What you'll do:

• Architect and lead the development & operational management of Gartner AI Toolmate  

• Lead testing for emerging technology and help coordinate pilots across IT 

• Design and lead a hybrid workforce where AI agents, human engineers and end users operate in a continuous feedback loop 

• Meet with users to solicit feedback and inform our roadmap 

What you'll need:

• 10 years+ as a software engineer and/or solution architect, including 3+ years in a leadership capcity.

• Exceptional software engineering skills with the ability to troubleshoot complex problems 

• Curiosity and eagerness to constantly learn new technologies 

• Ability to manage effectively a team of engineers and AI agents 

• Full stack architect/engineer with front-end, back-end, database and cloud expertise

• Front-end: React + Vite + Redux Toolkit 

• Back-end: Express.js (ESM), LangChain, LangGraph, Azure AI Search, Azure Blob Storage 

• Exceptional verbal / written communication skills and presentation skills 

• Focus on user experience, security, product quality and operational excellence 

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles! 

What you will get:

• Competitive compensation.

• Limitless growth and learning opportunities.

• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

• A chance to make an impact – your work will contribute directly to our strategy.

• Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

• 20+ PTO days plus holidays and floating holidays in your first year.