Overview

A Look Into Working at Kalamazoo Country Club

Working at Kalamazoo Country Club offers a blend of tradition and community engagement. Employees are part of a team dedicated to providing top-notch experiences, whether through championship-grade golf, fine dining, or hosting events. The club values excellence, family, and creating memorable moments for members and guests. You will benefit from a supportive environment that emphasizes quality service and professional growth. With unrivaled benefits and opportunities to interact with club members and across departments, it is a diverse, dynamic, and rewarding place to work.

 

What’s in it for You

• Medical/Dental/Vision  (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day
• 10% Discount on GHG outlets
• Discounted hotel rates at Choice Hotels Worldwide

Responsibilities

Overview

Responsible for assisting in the organization and execution of internal and external communications across all departments of the Kalamazoo Country Club. This individual will play a vital role in keeping our communication streamlined, accurate, and timely, ensuring an exceptional experience for both our members and our team. This internship is ideal for a student studying Communications, Marketing, Hospitality Management, or a related field who thrives in a dynamic, hands-on environment and enjoys wearing multiple hats.

What You’ll Be Doing

May include but not limited to:

 

Communications Coordination:

• Gather, organize, and maintain all communication materials from various departments
• Build and manage a centralized communications timeline/calendar
• Ensure consistency and accuracy in all outward-facing member communications

 

Website Oversight:

• Routinely check for accuracy, outdated information, and usability issues
• Coordinate with appropriate departments for content updates

 

Member Texting System:

• Respond to member inquiries and "zingles" in a timely, professional manner
• Review and maintain accuracy of auto-responses and system messages

 

Member Engagement & Recognition:

• Monitor and report on unspent food and beverage minimums
• Prepare and send birthday cards for members
• Assist in distribution of member guides and event follow-up surveys

 

Team Member Engagement:

• Coordinate birthday and work anniversary recognition for staff
• Support ongoing team morale and recognition efforts

 

Administrative Support:

• Maintain and update the KCC Master Calendar
• Prepare and organize post-event wrap-up documents
• Reset member website passwords upon request
• Print and distribute updated menus and flyers throughout the clubhouse
• Rotate marketing materials and event flyers as needed

Qualifications

What You Need for this Position

• Currently enrolled in a college or university program, preferably in Communications, Marketing, Hospitality, or related field
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office, Google Suite, and basic website CMS platforms
• Friendly, professional demeanor with a willingness to learn
• Ability to manage multiple projects and deadlines independently
• Flexible and adaptable with a "team-first" mindset

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about the success of the country club
• You will grow your skills and experience with a reputable hospitality company