Supervisor, Audio Visual- VIBE Entertainment

Under the direction of the Manager, VIBE, the Supervisor, Audio Visual (A/V), VIBE provides high level, in-depth technical programming and support for atmospheric based audio visual systems. Actively supervises the VIBE A/V Technicians in the flawless execution of Yaamava’ Resort and Casino operations. Oversees the training and serves as an extension of management for the day to day VIBE requests. Responsible for supporting the direction of the Manager, Audio Visual VIBE in the execution of atmospheric initiaitvies including the rotational sports programming of The 909. In conjunction with Marketing, delivers motion graphics/video projects adhering to Enterprise branding guidelines to enhance our guest entertainment experience. Handles daily technical operations and first line maintenance for audio and video entertainment on the casino floor and The 909, in order to assist in reaching profitability, guest satisfaction, and compliance goals. Provides encouragement, sets high expectations, and demonstrates positive examples necessary to ensure a fun, exciting and professional working environment for our team members and a pleasant and entertaining experience for our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Programs, engineers, operates and setups a variety of A/V equipment including, but not limited to; microphones, speakers, projectors, video screens, and video monitors.
2. Collaborates with key stakeholders to implement and complete all events in a timely manner and within the appropriate budget. Supports the strategic direction of the VIBE Manager and Entertainment department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort and Casino.
3. Manages the installation, troubleshooting and programming of AV systems throughout Yaamava’. Oversees equipment maintenance schedule and preventative maintenance plans and procedures. Manages and maintains the AV asset inventory system.
4. Partners with the Entertainment department leadership to design and install A/V technology solutions. Coaches and trains other A/V team members.
5. Transports, set-ups, removes and operates A/V equipment for onsite and offsite meetings. Assists with the purchase of new equipment and supplies as necessary and administer competitive bid process.
6. Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
7. Collaborates on the creation and distributes information, procedures and rules regarding AV needs for on and off-site events. Remains current on new AV technology and equipment as it is introduced to the market.
8. Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in a related field required.

• Minimum of one (1) year of direct audio-visual related experience required including working directly with projectors, microphones, speakers, amplifiers, programming video controllers, control processors and LCD/Plasma displays required.

• Previous supervisory experience preferred.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Experience working with digital signage and audio software such as LUCI, Industry Weapon, Crestron, Orange Door, Resolume, and SpinetiX is preferred.

• Vast knowledge of audio, visual, lighting and digital equipment is vital.

• Advanced technical aptitude in audio visual technology, computers and networking.

• Requires comprehensive knowledge of network hardware and software.

• Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.

• Ability to create a positive and professional business relationships with internal and external clients.

• Intermediate proficiency in Microsoft Word, Excel, PowerPoint and Outlook is essential.

• Intermediate to Advanced proficiency in Crestron, QSC equipment, Amplifiers, Receivers, A/V converters and processo