Sr Mgr,Digital Product

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

At Oak Street Health, we are building the industry-leading clinical operations and population health platform to support the delivery of high quality care to the Medicare population. As a Senior Product Manager within the Patient Experience and Service Operations domain, you will be responsible for driving the strategic direction of technical teams developing products that will engage and delight Oak Street patients. Through partnership with senior business and engineering leaders, you will oversee the planning and execution of all initiatives within your technical team or suite of teams while serving as a key leader within our organization. The ideal candidate combines deep domain and industry expertise with experience delivering consumer-grade products. 

Core Responsibilities:

Product Vision / Strategy: You will be responsible for providing the vision and direction for one or more pods to the product and development team throughout each quarter. Additionally, you will ensure continuous alignment of business leaders with your strategy. 

Team Management: You will be responsible for recruiting, training, managing, and mentoring Product team members within your pod. 

Roadmap / Backlog Management: You will partner with your product team to define the roadmap for your pod in alignment with your vision and oversee day to day backlog management and prioritization.

Lead Scrum Teams: You will lead the efforts of your scrum team as the Product Manager. You will keep abreast of Agile / Scrum best practices and seek to implement them within your team.

Value Assessment: You will assess value and develop business cases to inform the nature and scope of present and future product line development. 

Own Product Initiatives: You will drive the successful planning and execution of all product initiatives for the products you own. For each project, you are responsible for managing each step of the product management process directly or through your team to ensure a successful outcome. 

Product / User Research: You will employ multiple mechanisms for conducting product research to inform requirements and design. Through both external investigation and internal collaboration, the information you gather will ensure the products you design exceed user expectations.

Product Requirements & Design: You will partner with cross-functional team members to collect and document detailed product requirements. Additionally, you will bring a creative eye to our team by working alongside our UX team to design high quality, intuitive products for our end users

Product Launch: You will define and project manage the launch of new products to our users. In partnership with our operations teams, you will help train end users and create applicable documentation for your products.

Continuous Product Improvement: You will identify and action opportunities for product improvement identified through quantitative measurement and feedback from end users. 

What are we looking for?

We’re looking for motivated individuals with:

• BS in Engineeri