Senior Analyst, Sales Strategy & Operations

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co

To support our growth and enable us to scale, we are seeking an outstanding Senior Sales Ops Professional to support sales strategy, planning, reporting, and analysis. This is achieved by driving efficiencies, improving processes and providing weekly analytical insights on the results of the business.

This role will provide the analysis needed to support the continued growth in AMER. Working very closely with Marketing and Finance you will provide targets and recommendations that help align cross functional teams towards our company’s growth objectives while developing early warning indicators to track progress.

Responsibilities

• Build and deliver regular reports with in-depth analysis of sales performance metrics to identify trends and opportunities for improvement.
• Provide actionable insights to sales leadership to optimize sales strategies and drive revenue growth.
• Collaborate with the sales and finance teams to develop accurate sales forecasts and operational plans.
• Monitor and report on actual performance against forecasted targets.
• Evaluate and refine sales processes to increase efficiency and effectiveness.
• Work closely with cross-functional teams to implement process improvements and automation initiatives.
• Coordinate data integrity within the CRM system (e.g., Salesforce) to ensure accurate and reliable reporting.
• Analyze sales pipeline data to identify potential bottlenecks and areas for acceleration.
• Recommend strategies to optimize the lead-to-customer conversion process.
• Support territory carving and GTM resource planning to optimize our coverage model across top markets and our incentive comp strategy across all GTM roles.
• Collaborate with marketing, finance, and other departments to ensure alignment and consistency in sales-related processes.
• Act as a liaison between sales and other teams to drive effective communication and teamwork.

Desired background

• BS/BA required
• 4-6+ years work experience in Sales, Sales Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations with strong exposure to go-to-market strategy.
• Consistent track record to structure complex problems, develop solutions, and craft recommendations and results into easily digestible messages, communications, and executive presentations.
• Analytical approach with the ability to derive actionable insights from data.
• Excellent communication and engagement skills.
• Highly collaborative style and the that can adjust on the fly to new demands
• Thorough with a focus on process improvement.
• Ability to thrive in a fast paced environment.
• Experience with the Salesforce.com platform
• Proficiency with the MS Office suite or Google (especially MS Excel and/or gsheets)

Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  

The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay