Lead Site Specialist - 1st Shift
Thermo Fisher ScientificAbout the role
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
Pay Rate: $31.20 per hour
1st Shift Monday to Friday 8:00AM to 4:30PM
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join Unity Lab Services, a division of Thermo Fisher Scientific, as a Lead Site Specialist to contribute to global science advancement. In this role, you'll guide and support a team delivering essential laboratory support services that enable our customers to make the world healthier, cleaner and safer. At customer sites, you'll oversee daily operations including order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, and pipette services, while ensuring exceptional customer service and regulatory compliance. You'll implement improvement initiatives, maintain safety standards, and serve as a key liaison between Thermo Fisher Scientific and our customers.
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
Location/Division Specific Information
How do we make an impact?
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
What will you do?
This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, and pipette services.
Verify chemical inventory levels, locations, and expiration dates by performing bench audits and full-cycle counts using barcode scanners.
Receive, inspect, label, and store incoming chemical shipments according to compatibility guidelines and DOT regulations.
Monitor stock levels, recognize events, troubleshoot process failures, and perform root cause analysis.
Monitor order progress, identify potential delays, and suggest workflow improvements.
Assist customers with order-related tasks through systems like SAP/Oracle, Salesforce, and EDI portals, including entering, updating, canceling, or expediting orders and returns.
Deliver on committed contractual scope of work. Assist with tracking business metrics.
Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
Serve as a trainer and SME, developing and delivering training materials.
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
Be involved with and support safety programs such as hazard identification, conduc
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