[US-DC] Director, Fulfillment

<p><strong>Director of Operations</strong></p> <p>Newark, New Jersey </p> <p>The Director of Operations drives the culture & leads the daily activities for a high-volume pick, pack, & ship Fulfillment Center. You will work directly with our Regional Senior Director to be in charge of building out & leading the operational road map for our largest facility. Your time will be spent between managing the daily operational logistics of the fulfillment center, creating a positive workplace culture for over 700 employees, mentoring the leadership team, and driving continuous improvement. This person will have a seat at the table and be given the opportunity to make decisions that will impact the company as a whole.</p> <p><em><strong>You will...</strong></em></p> <ul> <li>Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment ( Fulfillment, Quality, Warehouse, and Shipping)</li> <li>Develop trust, credibility, effective and collaborative relationships with Hellofresh peers and direct reports</li> <li>Be the liaison between the site operations and other functions within Headquarters, helping your team to identify the key priorities for the site</li> <li>Develop high standards for execution to meet all KPI’s & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals</li> <li>Ensure adequate communication of company goals and priorities to full Fulfillment Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce</li> <li>Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery.</li> <li>Create a positive team dynamic that encourages all employees in the fulfillment center to:</li> <ul> <li>Provide timely feedback to direct/indirect reports.</li> <li>Drive positive change within the facility</li> <li>Adapt to the ever-changing business needs and ensure that the team does the same</li> <li>Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the HF brand, KPI’s, and culture.</li> </ul> </ul> <p><em><strong>You are...</strong></em></p> <ul> <li>Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk</li> <li>Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo</li> <li>Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-