Senior Vice President Transformation Office Client & Product

<p><span><strong>Client &amp; Product Transformation – Senior Vice President</strong></span></p> <p><span><strong>About Citco</strong></span></p> <p><span>Citco is a global leader in fund services, corporate governance, and related asset services with staff across 50 office locations worldwide. With more than $2 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. </span></p> <p><span>For more information about Citco, please visit </span><a href="http://www.citco.com" rel="nofollow" target="_blank"><span>www.citco.com</span></a><span> </span></p> <p><span><strong>About the Team &amp; Business Line: </strong></span></p> <p><span>The Transformation Office (TO) strives to create a consistent ability to change, standardize and optimize our organization at all times. By bringing together subject matter expertise across business, product, process, platform, and client experience, we provide clear direction and governance to change, positioning CFS to continually evolve &amp; scale to the changing market dynamics, to our business demands and to our client needs</span></p> <p><span>As a core member of our Transformation Office, you will be working with some of the industry’s most accomplished professionals to deliver the most effective and efficient solutions for our clients and our business. </span></p> <p><span><strong>Your Role: </strong></span></p><ul><li><span>Work closely with clients and business to assess client fund servicing needs, design target operating models and identify technology solutions best suited to meet client needs </span></li><li><span>Design &amp; implement strategic client transformation engagements by actively collaborating with the client &amp; the wider Citco business </span></li><li><span>Work directly with Business Development to play an active role in client pitches by effectively demonstrating and communicating Transformations Office’s expertise, best practices, and technological solutions. </span></li><li><span>Oversee the roll-out of assigned transformation initiatives, focusing on scalable solutions</span></li><li><span>Carry out day to day oversight of assigned projects ensuring project plans are updated, risks and issues are documented and mitigated, resources are available, and status reporting is complete</span></li><li><span>Coordinate with cross-functional teams responsible for project delivery, process improvement, platform and technology integration ensuring alignment with overall strategic vision</span></li><li><span>Identify opportunities that can be used (eg. automation, standardization, simplification, and integration) to solve business obstacles and to improve the existing business processes</span></li><li><span>Work with clients and business to elicit, understand, and document business requirements</span></li><li><span>Work with clients and business to understand and document current state processes identifying gaps, risks, and pain points. Model optimal future state processes</span></li><li><span>Work with development teams to convert documented business requirements into technical specifications</span></li><li><span>Ensure future state technical designs leverage best solutions, tools and platforms available to ensure process sustainability and scalability.</span></li><li><span>Assist in building out a specialized team of Business Analysts to support the execution of transformation initiatives</span></li><li><span>Engage with internal stakeholders to communicate the benefits and implications of transformation initiatives</span></li><li><span>Maintain a proactive approach to staying up to date on industry changes and technology advancements</span></li></ul> <p><span><b>About You:</b></span></p><ul><li><span>10+ years of industry experience. </span></li><li><span>Professional Certificate, Bachelor, Master level degree</span></li><li><span>Experience in leading business transformation initiatives essential</span></li><li><span>Client facing experience in financial service industry preferred</span></li><li><span>Project management experience beneficial</span></li><li><span>Expertise in Business Process Modelling Language beneficial</span></li><li><span>Ability to create user stories, wireframes, and data models beneficial </span></li><li><span>Strong understanding of technology trends and their application in industry</span></li><li><span>Strategic mindset with the ability to translate business goals into actionable plan</span></li><li><span>Excellent leadership and team management skills</span></li><li><span>Exceptional communication and interpersonal skills</span></li><li><span>Ability to be creative and innovative</span></li><li><span>Ability to influence and persuade</span></li></ul><p><span><b>Our Benefits</b></span></p><p><span>Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arra