Staffing Assistant

POSITION SUMMARY:

The Staffing Assistant provides administrative and operational support to the Staffing Coordinator and HR team and other business line leaders with a primary focus on recruiting entry level positions in our Retail Banking department. This role ensures smooth execution of hiring processes, coordinates candidate communication, schedules interviews, and supports other recruitment-related tasks to enhance the candidate and hiring manager experience. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Proactively work with business partners to understand their hiring needs and desired candidates’ qualifications.
• Source candidates for entry level retail positions by effectively utilizing resources such as LinkedIn, Indeed and attending job fairs at local colleges and universities.
• Screen resumes and forward qualified candidates to Staffing Officer or hiring managers
• Conduct interviews over the phone and face to face.

• Respond to telephone and in-person inquiries from applicants, employees, officers and the public regarding questions concerning employment opportunities, employment processes and procedures.

• Coordinate and schedule interviews between candidates and hiring teams.
• Assist and attend off-site recruitment events.
• Maintain and update records in the applicant tracking system (ATS).
• Support onboarding activities by gathering and processing pre-employment documents and communications with candidates.
• Assist with the tracking of recruitment metrics and prepare basic reports (e.g., time-to-fill, source of hire)
• Handle confidential information with integrity and professionalism.
• Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone

• Assist HR Department with employee engagement activities and provide general HR administrative support.
• Attend all the training required.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Assist others in the department as needed and/or directed. May be assigned other duties and responsibilities. May be assigned work or training at other assigned locations.

Qualifications

POSITION REQUIREMENTS:

• Prior experience in office setting.
• Exceptional verbal and written communication skills.
• Ability to work independently and as part of a group.
• Experience in Retail Banking area is a plus.
• Must possess communication skills suited to a wide variety of audience in both written and verbal capacities.
• Must possess good judgment skills and the ability to handle confidential information and remain compliant with regulatory requirements.
• Ability to deal effectively and courteously with a large number of associates and members of the general public.
• Ability to interpret and follow variety of instructions furnished in written, oral, diagram, or schedule form and complete assignments without detailed directions.
• Knowledge of modern office practices and procedures; accurate grammar, spelling, punctuation and standard English usage; business correspondence formats, record keeping and filing methods; basic math calculations.
• Experience and high proficiency with Microsoft Office Suite.
• Ability to independently plan, prioritize, organize and complete work in an efficient manner.
• Ability to manage tasks with competing priorities and deadlines, often at a fast pace.
• Attention to detail required.
• Willingness to assume additional responsibilities/duties/projects as they arise.
• Ability to maintain regular and punctual attendance.