Clinical Outcomes Analyst

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for an enthusiastic and collaborative Clinical Outcomes Analyst to help us analyze, evaluate, and communicate how Maven’s world-class support for women and families impacts clinical (e.g., preterm birth, mental health) and business (e.g., productivity) outcomes. The Clinical Outcomes Analyst will collaborate closely with members of the Sales and Client Success teams as well as the Data Team, Product Team, and Clinical Operations Team. The role will be focused on leveraging both self-reported platform data as well as healthcare claims data to answer questions about Maven’s clinical impact and on crafting materials to communicate these with our current and prospective clients. In this role, you will help us to both understand and communicate clinical outcomes to Maven’s clients, and to inform clinical product strategy and design in order to continuously drive better clinical outcomes in our product.

As an Clinical Outcomes Analyst at Maven, you will:

• Help design rigorous retrospective and prospective analysis plans to evaluate Maven’s impact on health outcomes and ROI
• Quantitatively analyze data for projects assessing Maven’s influence on health outcomes, healthcare experience, and ROI using statistical analysis software 
• Extract insights on a diverse set of clinical and operational outcomes on our internal data platform in Looker / SQL
• Participate in retrospective evaluations of Maven’s impact for existing clients, including analysis of healthcare claims and self-reported platform data, study design, and communication of results in Powerpoint and / or Word
• Collaborate with the Product team on analyses to inform clinical programming and product design
• Perform market research to help Maven build internal analytics capabilities or evaluate potential partnerships
• Collaborate with clinical operations to inform key operational decisions (e.g., cohort eligibility)

We’re looking for you to bring:

• A bachelor’s degree with 2-3 years of healthcare‑industry or consulting experience or a master’s or PhD in a relevant field
• Experience working with and manipulating healthcare claims (medical & Rx) to answer complex questions about outcomes and utilization patterns
• Comfort with rapid, accurate data exploration, preferably in SQL / Looker
• Strong ability to use and curiosity regarding AI and how it can be used to make our work faster and Maven’s product better for our members
• A profile that balances technical abilities to answer questions through data manipulation and strong written and verbal communication skills, including “translation” with team members and clients of varying technical abilities
• A sense of flexibility and prioritization in juggling both long-term, strategic projects and ad hoc, urgent requests as needed in a fast-paced startup environment
• A strong client service orientation to guide prioritization 

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