Manager, Machine Learning 2

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are seeking a talented Hands-on Generative AI Manager/Technical Lead to drive development and adoption of Generative AI Solutions. In this role you will contribute to product roadmap, product design & development of the platform. Your primary responsibility will be to lead development team wrt to planning, design, architecture, people management & adoption of Generative AI solutions that focus on technology improvements such as Technology Assistants & Data Management Efficiencies.

Job Description:

Responsibilities:
- Collaborate with cross-functional teams such as Data Scientists, Core Development Team and Partner Team Developers to identify requirements and orchestrate development work across team(s) by contributing to design, development and testing.
- Define the plan/work allocation to various developers
- Lead end to end development of the product/solutions with result oriented product mindset
- Mentor, Coach & Manage the developers
- Conduct periodic check-in's and provide constructive feedback while setting high bar for speed and quality of deliverables
- Design and develop Engineering Solutions & generative AI Applications for above ensuring scalability, efficiency, and maintainability of such solutions.
- Assist for Product Roadmap creation & define product requirements.
- Assist for adoption and promotion of the platform such as conducting open office hours, white-gloving team(s)onboarding etc
- Write clean, high-performance, high-quality, maintainable code.
- Implement prompt engineering techniques to fine-tune and enhance LLMs for better performance and application-specific needs.
- Stay abreast of the latest advancements in the field of Generative AI Application Development and actively contribute to the research and development of new Generative AI Applications.

Requirements:
- A Master's or Ph.D. degree in Computer Science or a related field.
- Proven experience working for a startup or Product leading development and adoption of the product or a platform. 
- Minimum 12 years experience with 5+ in hands-on leading roles
- Minimum 3 years people management experience with at least 5 resources directly supervised
- Strong communication, planning & cross-functional management.
- Strong proficiency in programming languages such as Java, Python, ML Platforms, LLMs, Machine Learning etc 
- Experience in development of technical product or platform for large enterprises.
- Solid knowledge of software engineering best practices, including version control system