General Manager - John Deere Construction Dealership, Palmyra, MO

Be a part of our Martin Equipment work family! We are a John Deere construction equipment dealership. We have an immediate need for a full-time General Manager currently at our Palmyra, Missouri location as we prepare for our current GM's retirement. Working hours are typically Monday through Friday, 6:30am to 5:00pm.

SUMMARY:

The General Manager directs the overall activities of the branch to serve the customers continually and simultaneously within the target market in a manner that promotes the company name and reputation. The General Manager is responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.

Essential Functions:

• Executes the business plan and achieves financial performance, including sales, budgets, and cost control, according to established goals for the location.
• Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues.
• Ensures that appropriate communication takes place within and across all departments at the location(s) which may include leading regular department management staff meetings and all employee meetings.
• Communicates the dealership values, principles, vision, and mission within their location.
• Communicates with other general managers to ensure all locations are on the same page with corporate objectives, expectations, messaging, and direction; leads the location with the overall benefit of the company as the goal.
• Supports corporate managers in implementing changes in any department within the location.
• Ensures the successful planning and execution of marketing activities and events.
• Oversees maintenance, security and a professional appearance of the facility and property for the location.
• May represent the company for the sale of machinery to key customers as needed.
• Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their location.
• Manages on-going relationships with key John Deere personnel.

• Ensure operations personnel are well-equipped to do their jobs efficiently.
• Promote safe and responsible practices among branch associates.

Education and Experience:

• Bachelor’s degree in business or equivalent experience required.
• Familiar with John Deere and competitive products.
• Experience dealing with elevated customer issues.
• Ability to lead and motivate others.
• Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts, and service operations.
• Solid analytical, business planning, problem solving, and communication skills.

Job Knowledge, Skills and Abilities:

• Excellent communication skills.
• Exceptional people management skills.
• Strong problem solving and organization skills.
• Technical capacity and ability to use Microsoft Office and our business systems.

Physical Demands:

• Sitting for extended periods.
• Operation of a personal computer.
• Hearing adequate to communicate by telephone and in person.
• Vision adequate to operate a computer, telephone, and oversee branch operations.
• Ability to travel when necessary.

Personal Protective Equipment:

• All required PPE is provided by Martin Equipment and includes, but is not limited to, protective glasses, gloves, and boots.
• Proper PPE required where indicated.

Work Environment:

• Role operates in an office environment usually.
• Occasional visit to customer work sites.
• Requires use of standard office equipment.
• Occasional exposure to petroleum solvents, paints, and fumes from the service department.
• Some travel involved.

Newly hired employees are eligible for benefits on the first of the month following 60 continuous days of emplo