Warehouse Assistant Level 2- On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00

Distribution is about getting the right stock, to the right place, at the right time.

Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country!

Please view our video to find out more about what it’s like to work in the Returns team at QVC!

Hourly Pay

• £13.00 per hour

Contract type

Temporary until 1st February 2026

Working hours – Days: On Call 22.5+15 Mon-Sat 07:00-17:00

• Guaranteed minimum of 22.5 hours per week which can be flexed up to a further 15 hours per week when required by the business.
• The hours we allocate to you each week will be within the availability of Monday-Saturday between 07:00-17:00
• You will given 2 weeks’ notice of your working hours each week.

What will I be doing as a Warehouse Team Member in the Returns team?

• The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
• It is not your typical Warehouse role, as it is PC-based however some returns roles include; a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.

About You – What you will need to be effective in your role:

• Don’t worry if you have not got any warehouse experience as you will receive full training and support
• As this role is PC-based, basic PC skills are required (i.e Data entry, basic PC navigation between different screens)
• Eye for details, as Quality Customer Service is our number one priority
• You’ll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
• As a business we have expectations for our team members to attend work and on time to enable us to serve the needs of our customers and as part of a team, therefore commitment and punctuality are essential within this role.

Submit your application to join our team today!

#LI-Onsite

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance.  QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form. ​

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