NetSuite – Staff Business Systems Analyst

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Senior Director – BizApps Engineering

What You Will Be Doing

As a NetSuite Business Systems Analyst, you’ll play a crucial role in an organization by utilizing your expertise in both business processes and the NetSuite software platform. Their primary responsibilities typically include:

• System Analysis: Analyzing business requirements and processes to identify how NetSuite can be leveraged to meet the organization's needs
• Implementation and Customization: Configuring and customizing NetSuite to align with business processes, which may involve setting up workflows, custom fields, forms, and reports
• Integration: Collaborating with IT teams to integrate NetSuite with other systems and applications used within the organization
• Troubleshooting and Support: In addition to core solutioning responsibilities, you may need providing technical support, addressing user issues, and troubleshooting system problems related to NetSuite – on need basis
• Training and Documentation: Conducting training sessions for end-users to ensure they understand how to effectively use NetSuite and creating documentation for processes and procedures
• Continuous Improvement: Identifying opportunities for improvement in system functionalities, performance, and user experience
• System Upgrades and Maintenance: Managing upgrades, updates, and patches for NetSuite to ensure the system is up-to-date and functioning optimally
• Data Management: Overseeing data integrity, ensuring accurate data entry, and managing data migration processes
• Business Process Optimization: Collaborating with different departments to streamline processes and workflows, utilizing NetSuite's capabilities effectively
• Project Management: Leading or participating in projects related to NetSuite implementation or enhancement, ensuring they are delivered on time and within scope
• Coordinate solution and development activities  within the development team

What You Will Bring to ChargePoint

• NetSuite Configuration and Implementation: Configuring and customizing the NetSuite system to meet the specific needs of the organization. This involves understanding business requirements, conducting system analysis, and implementing solutions within NetSuite
• Financial Management: Utilizing NetSuite for financial functions such as accounting, financial reporting, budgeting, and financial planning. This involves understanding financial principles, ensuring accurate financial data within the system, and generating financial reports
• Supply Chain Management: Understanding and optimizing supply chain processes within NetSuite. This includes managing inventory, procurement, order fulfillment, demand planning, and logistics. The analyst may be responsible for ensuring smooth operations, improving efficiency, and reducing costs within the supply chain
• Business Process Improvement: Analyzing existing business processes and recommending improvements or new features within NetSuite to enhance efficiency, reduce costs, and support business growth
• User Training and Sup