Account Manager, Data

About Sovrn

Every interesting company solves essential problems for other people. Sovrn is a Software and Data business that helps Open Web businesses remain independent. We help them understand their business better, operate more efficiently, and make and keep more money.

• We believe in the freedom and free flow of information.
• We believe the Open Web is the largest source of this information.
• We believe in helping Open Web businesses remain Independent.

Through Software products and Data solutions, we help our customers:

• Understand their business better, so they can make better decisions.
• Operate their business more efficiently, so they can invest in what matters most.
• Make (and Keep) more money, so they control their own destiny.

About the Job

The Data Account Manager is charged with ongoing management of existing data buyers and identifying new data product expansion opportunities with existing buyers. In this role you will manage the Data buyer accounts current products and identify upsell/cross sell opportunities in the existing book of business.

What you’ll be doing

• On-boarding new customers to ensure smooth adoption of Sovrn data products & services
• Managing existing data customer relationships with a central focus on client retention
• Developing and nurturing relationships at all levels within your book of business
• Contributing to the growth and success of the Data Solutions team by identifying upsell and cross sell opportunities within your book of business and managing all aspects of sales cycle
• Traveling to and hosting in-person meetings with your book of business
• Owning day to day communication with data customers to provide timely, thoughtful, and productive responses to various issues and opportunities as they arise
• Leveraging a variety of reporting tools to provide actionable insights to internal and external teams
• Providing in-market feedback to refine existing solutions and ideate new ones
• Actively supporting cross-divisional initiatives and representing the perspectives and needs of the data customers internally

A successful candidate will have: 

• 3+ years in a quota carrying Account Management position
• Adtech-specific experience, ideally in an Data/SSP/Exchange/Demand role
• Enthusiasm for a fast-paced start-up environment
• Track record of revenue retention and client satisfaction
• A passion for problem solving, turning challenges into opportunities for business growth
• Experience managing a pipeline and forecasting revenue
• Strong verbal and written communication and presentation skills
• Ability to provide a best-in-class experience; with a service-focused mindset
• Outstanding analytical, and problem-solving abilities, with a strong ability to collaborate cross-functionally in a dynamic environment
• Effective time management skills with an ability to prioritize, meet deadlines and provide superior customer service
• Accountability and ownership to make decisions for your specific areas of responsibility
• Ability to identify problems and explore potential solutions that can be presented clearly to your client
• Strong work ethic with a self-motivated attitude and ability to be resourceful to get the job done
• Able to travel 25% (networking, events, conferences, to meet clients)
• Bachelor’s Degree in a related field or equivalent professional working experience

Nice to have

• Experience in the online advertising industry with an understanding of cookies, hashed emails, mobile advertising IDs, and their respective applications and use cases
• Ability to communicate across all levels of organization
• Ability to clearly articulate technical solutions and concepts

Location: Boulder, Colorado  - Candidates must currently live in, or are willing to relocate to the Boulder/Denver area. Sovrn’s hybrid schedule includes onsite in our Boulder office. #LI-Hybrid

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of accountability and the ability to thrive in a fluid and collaborative environment. We expect you to learn new things in this role and encourage you to apply if your experience is close to what we're looking for.

Sovrn Core Values: Candid, Customer Empathy, Learning, Scrappy, Second Order Thinking

Compensation and Benefits