Sr. Director Quality Operations - Onsite

Company Description

* This role will be on-site in Sunnyvale 5 days a week.  Open to relocation candidates.

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

* This role will be on-site in Sunnyvale 5 days a week.  Open to relocation candidates.

Primary Function of Position:

Manages and coordinates all activities of personnel engaged in Quality Operations functions at Intuitive locations worldwide.  Responsibilities that report into this role include Incoming Quality Control (IQC), Material Review Board (MRB), Preventive Maintenance & Calibration (PMC), Final Quality Inspection (FQI), and Product Release (DHR), to ensure adherence to company quality standards. The Sr. Director will ensure the following:

• IQC:  Perform dimensional and visual inspections of purchased parts, assemblies and products to required specifications. 
• MRB:  Oversee and facilitate the non-conforming material process.
• PMC:  Execute/facilitate preventive maintenance and calibration needs of all equipment, fixtures and tools per released instructions.
• DHR:  Review and approve manufacturing device history records, ensuring compliance with device master record and other quality system requirements.
• FQI:  Perform final release testing on product

In addition, the Sr. Director will lead continuous improvement, training, and CMM programming activities within the Quality Operations team.

Roles & Responsibilities:

• Manage the Quality Operations leadership team across Intuitive locations globally.
• Creates the global quality operations strategy ensuring alignment with site quality and cross functional partner objectives.
• Lead the strategic resource planning efforts for the quality operation and support operations capacity modeling. 
• Establish, align, and monitor Quality Operations CIP/department goals with BU and site(s).
• Creates an environment that is inclusive and diverse allowing employees to be their authentic selves, while motivating them to produce their best work.
• Foster an inclusive culture built around diversity of thought, collaboration and teamwork across organizational and geographical boundaries; willing to break down functional silos to optimize business results and to facilitate the overall growth of the company.
• Develops teams to support business unit and plant level organizational structure.
• Proactively manages quality assurance and compliance activities in order to produce the highest quality products and prevent defects.
• Facilitates behavioral based quality program along with continuous improvement and kaizen oriented suggestive systems.
• Create, monitor, and control the quality operations budget.
• Monitor and facilitate effective work relationships for inspectors, operators, and cross functional partners.
• Ensures quality operators routinely demonstrate compliance with all elements of the QMS.
• Ensures operator performance is measured and routinely monitored.
• Collaborates with the operations teams as well as other internal and external partners to ensure the strategy is executed to achieve significant and measurable results.
• Assures that manufacturing quality and performance data are comprehensively measured, trended, reported, and acted on in a timely manner to ensure compliance and support continuous improvement.