Deputy Program Manager

Position Description

Looking for a Deputy Program Manager position at a place where you can make an impact every day? Discover this great opportunity in Washington DC Metro area.  Bring your expertise and collaborative skills to make an impact in supporting our nation’s critical immigration processing mission.

 

As a Deputy Program Manager, you will:

• Be responsible for oversight of contract operations across two geographically dispersed processing centers.
• Ensure that all work under each service area is performed in accordance with contractual requirements, performance standards and AQLs, and that regular feedback on performance is provided to the Government.
• Analyze market research data, including cost and quality implications
• Manage deadlines and maintain accuracy in document review

In compliance with state and local laws regarding pay transparency, the salary range for this role is $140,000 to $242,000; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Qualifications

To be successful in this role, you will have:

• US Citizenship
• Master’s degree preferred or Bachelor's degree with equivalent years of experience related to the job description listed above in lieu of the Master's.
• 5-10 years of relevant experience
• Be able to travel up to four times a year to the other centers in Kentucky Consular Center and the National Visa Center.
• Ability to obtain and maintain a Secret security clearance.

• Be able to demonstrate and assist in analysis of technical data in support of acquisition planning and requirements refinement.

• Be willing to work part-time and on-call during the proposal process prior to award.

This position requires you to be able to work on-site in the NCR, National Capital Region.

 

Preferred Experience, Clearance, and Education:

• Current and Active Secret Security Clearance and the ability to be upgraded to a Active Top Secret Clearance
• A working knowledge of a Union representative work site is a plus.
• A working knowledge of a Union representative work site is a plus and understanding of a collective bargaining agreement (CBA), also known as a union contract currently in place.
• 5 to 10 years working experience as a Deputy Program Manager at a customer Site managing up two Operation Managers at two other sites to include the following daily activities:

• • Program & Federal Contract Management
  • Financial Oversight & Budget Control
  • Executive Stakeholder & Agency Collaboration
  • Multi-Site Service & Workforce Leadership
  • Process Optimization & Performance Improvement Risk Management & Regulatory
  • Compliance
  • Vendor & Supply Chain Oversight
  • Hiring, Training & Workforce Development

 

• One to Three years of experience showing the ability to conduct oral presentations with effective communication, education, and professional development.
• One to Three years of experience demonstrating the ability to work with The United States executive department of the U.S. federal government who is responsible for the country's foreign policy and relations or the United States Military and visitors.
• Have reliable transportation the Washington, DC and Serco’s Corporate HQ's in Herndon, VA customer site daily, Monday through Friday.
• This position requires you to be able to work on-site in the Herndon, VA, Serco HQ office. Upon customer approval a Hybrid Schedule may be offered  (3-4 days in office, 1-2 days telework depending and on customer needs)

Military Veterans and Spouses encouraged to apply!

 

Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.

 

 

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

 

If you are interested in supporting the nation and working with a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Ser