Sr. ServiceNow IRM/GRC Developer/Administrator

As a Sr Business Applications Developer - IRM/GRC ServiceNow, you will be part of the core team responsible for the overall health and ongoing maintenance of the ServiceNow platform. This person’s primary focus will be around supporting the GRC/IRM modules, specifically, the two currently implemented: Policy and Compliance Management and Audit Management.

As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Responsibilities:

• Configure and maintain the ServiceNow GRC/IRM platform. 

• Partner with Cybersecurity GRC Analysts to process audit controls, audit gaps, tickets, workflows, and to identify and implement automation opportunities.  

• Map policies to controls. 

• Lead efforts to automate repetitive processes in the ServiceNow platform. 

• Collaborate with the IT Compliance Engineers, Control Owners and Attestation Owners to create and execute tests and attestations, and to update control documentation when required. 

• Identify areas to improve audit gaps, productivity, and compliance, including automation opportunities. 

• Support IT operations teams to assess and fix security vulnerabilities, gaps, and weaknesses across IT infrastructure. 

• Assist with internal and external compliance audits. 

• Create and maintain system design and operations documentation. 

Qualifications You Must Have:

• Bachelors degree in Computer Science, Business Administration, or related field of study and typically 10 or more years of relevant experience

  • A higher level degree may substitute for experience

  • Related experience may be considered in lieu of required education

• Minimum of 2 years of experience architecting and developing within the ServiceNow GRC / IRM modules, with particular focus on the Policy and Compliance Management (e.g. Control Indicators) and Audit Management components of the IRM module. 

• Active Certified ServiceNow Admin (CSA) Certification. 

• Working knowledge of the NIST cybersecurity framework. 

• Solid ITSM, ITIL and / or COBIT understanding 

• Experience working with some/most of these web technologies (HTML, CSS, JavaScript, XML, SOAP, REST). 

• This must include experience with UI actions and automation experience using JavaScript to automate IRM control attestations.  

• Experience with the ServiceNow ITSM modules (Service Portal, Request, Incident, Problem, Change, Knowledge) 

Qualifications We Prefer:

• Micro Certs and other certifications within the ServiceNow platform. 

• Additional ITIL V3 and ITIL V4 Certifications. 

• Professionalism with an emphasis on customer service. 

• Excellent interpersonal and communication skills. 

• Understanding of agile methodologies. 

At Sierra Nevada Company, LLC (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Su