Human Resources Assistant - Programs Administrator

Location: Augusta,Maine,United States

BUREAU OF HUMAN RESOURCES

EMPLOYEE HEALTH AND WELLNESS

Opening Date: April 24, 2024

Closing Date:  May 8, 2024

Job Class Code: 0458
Grade: 17
Salary: $19.49 - $25.78
Position Number: 004800004

The Office of Employee Health & Wellness (EHW) works for state employees, retirees, ancillaries, and their families to administer benefit programs, arrange access to high-quality healthcare providers, and share tools and resources to inform healthcare decisions.

The Program Administrator position provides support to the health and well-being of the state workforce involving administrative and financial support and human resources duties.  A successful candidate will have knowledge of the State of Maine accounting processes, superior customer service skills, critical thinking skills, consistent attention to detail, accurate data entry, and be able to work in a fast-paced office. This position is an essential part of the EHW team.

Responsibilities: 

• Receive, code, calculate, adjust, pay, review and reconcile EHW financial transactions and invoices. Including immediate pays, to ensure timely processing and compliance with audit and control requirements
• Initiate funds, deposits, and reimbursements for Medicare Part B and Teacher Grant benefit programs
• Input payment details into MainePays
• Facilitate communication between EHW and the General Government Service Center
• Resolve complex EHW billing issues
• Integrate changing legislation into customer protocol
• Organize and maintain office-wide filing system
• Provide administrative support, including backup for Office Associate I
• Provide EHW financial information to individuals/groups
• Assist with implementation of new programs as related to the position
• Records retention 

The ideal candidate will be knowledgeable about:

• Human Resources policies, principles, and procedures
• Automated Human Resources systems
• Microsoft Office tools (i.e., Word, Outlook, Excel) and modern office practices.
• State and Federal benefits regulations
• Quality control of data input
• Civil Service Laws and Rules
• State government record-keeping requirements and practices

If you have these key skills, please apply!

• Communicate effectively with internal and external customers and vendors
• Document critical financial transactions accurately
• Gather information and analyze results
• Understand and apply policies and procedures
• Ability to multitask and restructure priorities as needed
• Verify, code, and reconcile data on standard documents

MINIMUM QUALIFICATIONS

• Education, training, and/or experience which provides a basic knowledge and understanding of human resource functions.

Preference will be given to applicants with experience in insurance policy benefit interpretation, State of Maine accounting procedures, immediate claims processing, customer service including contact with the public and vendors. Proficiency in Microsoft office including Excel, Word, Power Point, Teams, and Outlook.  

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.