Manager, Integrated Investment

Business Overview

UM is a global media agency committed to Futureproofing our clients' businesses.  We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections. As the leading global media network in IPG Mediabrands, UM operates in over 100 countries, with more than 3,000 people innovating on a roster of global clients including Accenture, American Express, GoPro, Johnson & Johnson, Levi Strauss & Co, CVS, Sony, and General Mills. UM is globally headquartered in New York, with North American offices in San Francisco, Los Angeles, Dallas, Chicago, Birmingham, Detroit, Montreal, and Toronto.  

At UM, we know our employees are our greatest asset. We are committed to fostering a culture rooted in Diversity, Equity & Belonging, where everyone feels they belong, and their contributions are valued. We prioritize personal and professional growth, encourage an entrepreneurial spirit to pursue passion projects, and celebrate our people and community with moments of joy and spontaneity. Our leadership is dedicated to building a culture of care that permeates every element of the company from work flexibility to career planning to regular talent reviews, and more. Our DNA, for UM, helps guide us in all that we do:  

• Fearless: We bring our authentic selves to work and put our whole selves into the work 
• Optimistic: We approach challenges with empathy and curiosity, infusing joy into everything we do 
• Relentless: We’re unwavering in our pursuit of the right solution, eager to reimagine what’s possible 
• Unified: We band together to accomplish what we could not otherwise do alone 
• Masterful: We’re constantly growing in our craft, setting new standards for our industry and our world 

We are proud to be named an AdAge Best Place to Work several times over, a Top Workplace in the US by Great Places to Work, a top 10 FORTUNE 2022 Best Workplaces in Advertising & Marketing and She Runs It’s 2021 Outstanding Company for Working Mothers. But feedback is most meaningful when it comes from our own people: over 90% of our employees say the agency is a great place to work and 95% say they are proud to work at UM.

Position Overview

As a Manager on Enterprise Excellence, you will assist in shaping and rolling out the strategic priorities for our top clients and help take our digital partnerships to the next level. As a Manager, Enterprise Excellence you will guide agency teams on Innovation and enhancing media ROI’s.  In this role, you will be responsible for optimizing operational processes and enhancing overall efficiency across our media advertising operations. You will collaborate closely with cross-functional teams to drive continuous improvement initiatives and ensure the highest standards of service delivery to our clients.  This role will foster a leadership opportunity in media and provide a platform to partner with the world’s leading consumer brands.

Key Responsibilities:

• Provide training and support to portfolio account on continuous processes.
• Work collaboratively with team members to understand Brand Strategic Priorities and how Enterprise Deliverables can support the agency team.
• Help manage Thought Leadership Calendar and development of materials by tapping into agency resources and cross functional relationships.
• Assist in media strategy development by collecting trends and projection details to inform key priorities.
• Day-to-day coordination with leading media partners to help manage overall partnership through budget pacing, sharing of best practices, setting up test and learn opportunities, and scaling results.    
• Aid in Partnership Negotiations across the enterprise to deliver financial and strategic value for the brands.
• Build and maintain strong working relationships with clients, vendors, publishers to ensure client’s activations are ahead of the industry.   
• Support on Brand Safety and Privacy initiatives across the Enterprise.
• Effectively manage time and responsibilities in regard to deadlines and client needs.
• Provide coaching and mentorship to team members on continuous improvement methodologies and foster a culture of operational excellence across account teams.
• Develop and implement strategies to streamline workflows and optimize resource utilization.
• Accommodate ad hoc responsibilities and evolving job duties.
• Prepare regular progress reports across various key tools highlighting performance across media activations.

Required Skills and Experience

• Digital media knowledge required
• Experience with marketing and communications process required