Premium Sales and Services Intern | Part-Time | Moody Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

This internship will provide experience with assisting the premium team with sales and service projects, event day responsibilities for premium clients at a live entertainment venue. Interns will gain working knowledge of client management, Salesforce, and Archtics.

Internship details:

• Pay: $13.00 / hour
• Not to exceed 20 hours per week
• Internship Dates: Fall-Spring Semesters (August– May)
• Location: Moody Center, on UT campus

Job expires 7/15/2024

About the Venue

At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets.  We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.  

  

Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music. 

 

We want you to join our team and create the most electric entertainment experience in the nation. 

Visit www.moodycenteratx.com to learn more about our mission to be #BeATXcellent.  

 

For additional information and news, follow @moodycenteratx on Facebook, Instagram, Twitter, YouTube and Tik Tok.    

Responsibilities

• Assist Premium team on event day to ensure suites and clubs are client ready. Including but not limited to: ensuring client gifts or items are put out, TVs are set, suite is clean and ready for guests, etc.
• Conduct prospective research to help enhance memberships.
• Assist with prospecting and lead development.
• Answer client questions and assist with needs and requests on show day.
• Learn sales & service techniques to better serve our clients.
• Learn Salesforce and Archtics to complete orders as needed.
• Perform other duties and responsibilities as assigned.
• Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building, exposure to loud noises, and standing for long periods of time.
• Willingness to work evening shifts for shows and some weekend events.

Qualifications

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong verbal and written communication skills 
• Demonstrated ability to follow instructions and work in a team setting
• Must have strong verbal and written communication skills
• Previous experience in a customer service-based industry is preferred
• Previous experience within a sports, entertainment, or related field is preferred
• Willingness to learn and open to coaching 
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, and Excel) 
• High level of demonstrated professionalism, integrity, and ability to maintain sensitive information

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in