FX Application Support

Company Description

For the last 20 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in France and abroad. With a presence on four continents, Talan has more than 4,500 consultants and aims to exceed $1B in revenue by 2024.

Talan leverages innovation and operates in areas related to technological changes such as Big Data, Cryptocurrency, and Artificial Intelligence.

We rely on both technological leverage and the strength of our DNA based on collective intelligence, agility, and a taste for entrepreneurship.

Talan has been operating in the US since 2006, advising major companies in the Finance and Luxury Goods industries.

Job Description

We are looking for a Support Engineer with experience/skills in Front Office, Fixed Income/FX to join our client team, a leading international investment banking.

The candidate should have experience in supporting electronic execution and/or algorithmic trading systems and users of those systems. The ideal candidate will be required to perform 1st & 2nd level support of electronic trading and execution systems, monitor and troubleshoot trades on electronic trading systems and work in a 24 hour electronic global trading support team using the follow-the-sun support model.

Key Responsibilities:

• Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive)
• Static data management (Counterparties, Currencies etc)
• Ensure platforms admin in relation with system providers, both internal and external.
• Dealing with STP (straight thru processing) issues and incident management
• Manage customer relations when dealing directly with both internal and external users of the systems.
• Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)
• Liaise with users and developers.
• Capable of handling releases autonomously
• Release Management experience
• Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager
• Assisting in the completion and timely delivery of projects (Testing, including writing test scripts, for new releases)
• Assist the tracking of both time and resources on the projects. Overall Department Objectives including: Assisting in the meeting of agreed budget goals, Maintain and improve service quality, Maintain and improve customer satisfaction (internal and external)
• Maintain awareness of the regulatory markets and competitive environment.
• Procedure writing and maintenance
• BCP / DR

Qualifications

Essential skills:

Front Office, Fixed Income/FX: · Production Support Analyst · Front Office support experience · Experienced Across L2 Application Support · Strong eFX, core FX knowledge · Unix/Linux · SQL · Windows

------------------------

Company’s Benefits 

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• 💵 Competitive salary
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits

• The salary range for this role is US$90,000 - US$140,000

Additional Information

Front Office, Fixed Income/FX, Production Support Analyst, Front Office support experience,  L2 Application Support, Strong eFX, core FX knowledge, Unix/Linux, SQL, Windows