Administrative Assistant - Commercial Lines

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Administrative Assistant will provide clerical assistance and handling client and team communications with professionalism. Responsibilities include greeting clients, answering phones, managing reports, handling policy changes, and maintaining confidentiality.

How You Will Contribute 

• Perform various clerical and administrative functions to provide support to the Commercial Lines Team

• Ensure that all clients, guests, and teammates are greeted with efficiency, professionalism, and warmth

• Answer phones, route callers, and take and deliver messages

• Run/create weekly and monthly reports for the department

• Scan and attach all mail/correspondence for the department

• Copy and assemble proposals

• Address policy change requests by processing endorsements

• Follow-up on cancellations and endorsements

• Maintain pleasant and satisfactory relationships with all company and agency personnel, communicating all relevant information to the respective parties

• Maintain appropriate level of confidentially of information processed

Skills & Experience to Be Successful  

• 1+ years of office administration experience, Required

• High School Diploma, Required

• Proficiency in Microsoft 365, Required

• Previous Personal Lines or Commercial Insurance experience, Preferred

• Exceptional customer service and interpersonal skills

#LI-KM1

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself  

We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.